Malware redirect problem - logs attached 1 of 2

Discussion in 'Malware Help (A Specialist Will Reply)' started by doug5110, Jul 4, 2010.

  1. doug5110

    doug5110 Private E-2

    Hi I need help trying to determine what is causing redirects, it appears to only happen with IE8. I have followed the instructions and run all of the XP cleaning procedures and have attached the logs, the MGlogs Zip file will be in the next post

    Thanks for you help with this, you guys have a great site.

    Doug
     

    Attached Files:

    doug5110, Jul 4, 2010
    #1
  2. doug5110

    doug5110 Private E-2

    Malware redirect problem - logs attached 2 of 2

    Here is the MGlogs.zip file

    Thanks again for the help.
     

    Attached Files:

    doug5110, Jul 4, 2010
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    One of your logs indicates you are not able to connect to the internet. Is that so?
     
    TimW, Jul 4, 2010
    #3
  4. doug5110

    doug5110 Private E-2

    Tim- I am able to connect to the internet, that is not a problem. When I ran the test we were having some problems with the FiOS internet access but I have no problem connecting other then the redirect issue.

    Thanks for your help
     
    doug5110, Jul 5, 2010
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Well, I am not seeing a cause for the redirects. Have you tried totally removing IE8, running CCLeaner and then re-installing it?
     
    TimW, Jul 5, 2010
    #5
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I suggest resetting any router being used back to factory defaults and then reprogramming for your network.
     
    chaslang, Jul 5, 2010
    #6
  7. doug5110

    doug5110 Private E-2

    I uninstalled IE8 and went back to 6 and got the update to IE7 and the problem still exists. When I run AdAware it comes upi with 1 unknown object and will clean it but it comes back after a couple of hours. Any other suggestions?

    Ref the Inet access that issue was resolved once my FiOS ONT was reset so that wasn't an issue.
     
    doug5110, Jul 6, 2010
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    * Please download TDSSKiller to your Desktop
    * Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    * Click Start > Run and copy/paste the following bold command into Run box and hit Enter.

    "%userprofile%\Desktop\TDSSKiller.exe" -v

    * Follow the instructions to type in "delete" when it asks you what to do when if finds something.
    * When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.
     
    TimW, Jul 7, 2010
    #8
  9. doug5110

    doug5110 Private E-2

    OK here's the logs from the TDSSKiller program.

    Thanks for all of your help with this.

    Doug
     

    Attached Files:

    doug5110, Jul 9, 2010
    #9
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What exactly is AdAware reporting? The full path.
     
    TimW, Jul 9, 2010
    #10
  11. doug5110

    doug5110 Private E-2

    Other then the normal Cookies AdAware keeps coming up with the following

    Family Catagory Qty TAI
    Unknown Unknown 1 1

    If I have it take the recommnded action the problem will go away for a short time and then it returns.

    Thanks,

    Doug
     
    doug5110, Jul 11, 2010
    #11
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am sorry, but AdAware is virtually worthless these days. I would be more concerned about what SAS and MBAM have to report. The question is are you still being redirected or has all the symptoms now been removed?
     
    TimW, Jul 11, 2010
    #12

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