Malware removal (1/2)

schultzie728 · Jul 22, 2007

Before I lose my mind here are the log files that are from the instructions that were posted. Any help is greatly appreciated. I am in hte middle of finals and have a teenager who decided to gag up our computer! HELP!!! :cry

schultzie728 · Jul 22, 2007

Malware removal (2/2)

Ok this is the second part of what was found. I hope I am understanding ll this it is definately all greek to me. Am I missing anything?? Once again help is appreciated.

chaslang · Jul 22, 2007

Re: Malware removal (2/2)

Welcome to Major Geeks!

You have HijackThis installed exactly where we specify not to install it. Please fix this now.

You need to attach the requested log from AVG Antispyware. I have no idea what the VolumeC.txt log you attached is supposed to be for.

In the future (if you ever need to run the READ ME again) please obtain the BitDefender log as instructed in the READ ME. It should be an HTML file that is simply renamed so it can be attached. The way we request it is much easier to read then what you attached.

I'm going to post two sets of instructions below. Each will be enclosed in separate Quote boxes. Make sure to complete the first one 100% before moving on to the second one.

STEP 1: Complete this procedure completely including attaching the requested log before doing the second procedure.

Download SmitfraudFix (by S!Ri) to your Desktop.

Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please attach that log in your next reply.

Note:process.exe ( which is used my SmitFraudFIx ) is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. The below is a link to what process.exe is.

http://www.beyondlogic.org/consulting/proc...processutil.htmIMPORTANT: Do NOT run any other options until you are asked to do so!
Click to expand...

ATTACH THE FIRST LOG NOW BEFORE CONTINUING OR YOU WILL OVERWRITE IT!!!! And then immediately continue on to the below steps.

STEP 2: PLEASE READ ALL OF THESE INSTRUCTIONS FIRST BEFORE DOING ANYTHING. Ask any questions that you may have before starting.
Please print out or copy these instructions to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. Again, if there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Reboot your computer into Safe Mode : Starting your computer in Safe mode

Open the SmitfraudFix Folder of your Desktop, then double-click smitfraudfix.cmd file to start the tool.

Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

The tool will also check if wininet.dll is infected. If it is infected and a clean version is found, you will be prompted to replace the infected wininet.dll with the clean file. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. BUT Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.

Now reboot into normal mode and attach this new rapport.txt log here.
Click to expand...

Now attach new logs from:

GetRunKey

ShowNew

HJT

How are things working now?

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Malware removal (1/2)

schultzie728 Private E-2

Attached Files:

newfiles.txt

runkeys.txt

Activescan.txt

schultzie728 Private E-2

Attached Files:

VolumeC.txt

analyse.txt

bdoscan.log

chaslang MajorGeeks Admin - Master Malware Expert Staff Member