Malware Removal - Any Advantage

Hi All,

Sounds like starting in safe mode is the preferred way scan for & deal with malware. Is there any advantage (or disadvantage) to removing the infected hard drive, hooking it up as slave or as an external drive to a seperate system, & running the scanning software?

 

From our end the best way is from normal mode primarily because our tools/utilities run in normal mode. Running them in Safe Mode would not show everything because when booting to Safe Mode not everything will be running as it would in normal mode.

If I were in front of the system then I would say Safe Mode however I'm not so if we assist you then normal mode would be best.

The only downside to removing malware using the HDD as a slave is the registry entries and a few other little things. When the OS is in use, you can track down better of where the problems are and remove them. When scanning/removing externally some scans will not go in depth enough to get everything. If I were doing it and used the slave, I would run scans as slave and with the OS booting/running.