Malware Removal Assistance Requested

Discussion in 'Malware Help (A Specialist Will Reply)' started by bcentee, Dec 12, 2008.

  1. bcentee

    bcentee Private E-2

    I have reviewed the Read/Run Me First sticky and am attaching the files as requested. There are two malware bytes text files as I terminated the first one early as I realized that I did not have the latest version (2nd file is a result of the complete run).

    I went through this exercise because as of this morning I get a fake firewall popup and when I open IE or Firefox I am immediately taken to a "Insecure Internet activity. threat of virus attack" screen.
     

    Attached Files:

  2. bcentee

    bcentee Private E-2

    Additional files.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am only seeing one issue. Let's just do this:

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now use windows explorer to find and delete:
    c:\documents and settings\Owner\Application Data\Google\fhexj6825097.exe

    Tell me what issues you may still be having.
     
  4. bcentee

    bcentee Private E-2

    Tim,
    Many thanks for the help. The solution that you provided worked as after rebooting, I no longer receive that fake message and Firefox no longer defaults to the bogus screen either.
    Thanks again.
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.....:)

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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