Malware removal assistance required

Hi and welcome

1. Before we continue please do ensure that MGTools.exe is indeed right on your C Drive and not in the below location:

2. Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT.

3. Now download The Avenger by Swandog469, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

4. Also delete all files in the below bold folder except ones from the current date (Windows will not let you delete the files from the current day).

5. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

6. Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

We have more work to do. Let's see if you are able now to use Combofix: If not please use the avenger script instead.


Now we need to use ComboFix

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

File::
C:\Windows\TEMP\dneinst.log
C:\Windows\TEMP\RGI1BCD.tmp

Folder::
C:\Windows\TEMP\92730793-4794-4206-a610-e461288de436
C:\Windows\TEMP\asfy.tmp
C:\Windows\TEMP\aurp.tmp
C:\Windows\TEMP\bark.tmp
C:\Windows\TEMP\biwi.tmp
C:\Windows\TEMP\bjri.tmp
C:\Windows\TEMP\bswh.tmp
C:\Windows\TEMP\caoe.tmp
C:\Windows\TEMP\cdvt.tmp
C:\Windows\TEMP\cits.tmp
C:\Windows\TEMP\cped.tmp
C:\Windows\TEMP\cvui.tmp
C:\Windows\TEMP\dahy.tmp
C:\Windows\TEMP\dfcp.tmp
C:\Windows\TEMP\doig.tmp
C:\Windows\TEMP\dpcm.tmp
C:\Windows\TEMP\dqiw.tmp
C:\Windows\TEMP\dqsn.tmp
C:\Windows\TEMP\duwl.tmp
C:\Windows\TEMP\dwbd.tmp
C:\Windows\TEMP\dwel.tmp
C:\Windows\TEMP\eyvd.tmp
C:\Windows\TEMP\ffnp.tmp
C:\Windows\TEMP\fmbs.tmp
C:\Windows\TEMP\fnvo.tmp
C:\Windows\TEMP\fpkw.tmp
C:\Windows\TEMP\gehs.tmp
C:\Windows\TEMP\gtjy.tmp
C:\Windows\TEMP\hdnh.tmp
C:\Windows\TEMP\hejp.tmp
C:\Windows\TEMP\hnmf.tmp
C:\Windows\TEMP\hoxl.tmp
C:\Windows\TEMP\iaew.tmp
C:\Windows\TEMP\ifvx.tmp
C:\Windows\TEMP\ilvs.tmp
C:\Windows\TEMP\ioay.tmp
C:\Windows\TEMP\itll.tmp
C:\Windows\TEMP\itxo.tmp
C:\Windows\TEMP\ixwm.tmp
C:\Windows\TEMP\kdxr.tmp
C:\Windows\TEMP\kibs.tmp
C:\Windows\TEMP\krhr.tmp
C:\Windows\TEMP\krql.tmp
C:\Windows\TEMP\kvym.tmp
C:\Windows\TEMP\kxng.tmp
C:\Windows\TEMP\lodr.tmp
C:\Windows\TEMP\mcbs.tmp
C:\Windows\TEMP\miou.tmp
C:\Windows\TEMP\mnra.tmp
C:\Windows\TEMP\mvix.tmp
C:\Windows\TEMP\njck.tmp
C:\Windows\TEMP\nlfr.tmp
C:\Windows\TEMP\nrbx.tmp
C:\Windows\TEMP\nxua.tmp
C:\Windows\TEMP\ociv.tmp
C:\Windows\TEMP\okqj.tmp
C:\Windows\TEMP\oxee.tmp
C:\Windows\TEMP\pqed.tmp
C:\Windows\TEMP\psil.tmp
C:\Windows\TEMP\qcin.tmp
C:\Windows\TEMP\qcnj.tmp
C:\Windows\TEMP\qqqv.tmp
C:\Windows\TEMP\qsaa.tmp
C:\Windows\TEMP\regw.tmp
C:\Windows\TEMP\rtjw.tmp
C:\Windows\TEMP\sioi.tmp
C:\Windows\TEMP\sytd.tmp
C:\Windows\TEMP\tabu.tmp
C:\Windows\TEMP\tcdu.tmp
C:\Windows\TEMP\tdys.tmp
C:\Windows\TEMP\tewn.tmp
C:\Windows\TEMP\tmlk.tmp
C:\Windows\TEMP\txym.tmp
C:\Windows\TEMP\uamc.tmp
C:\Windows\TEMP\ufkx.tmp
C:\Windows\TEMP\ujmn.tmp
C:\Windows\TEMP\ulgw.tmp
C:\Windows\TEMP\urqo.tmp
C:\Windows\TEMP\uwlo.tmp
C:\Windows\TEMP\vkdb.tmp
C:\Windows\TEMP\vmtf.tmp
C:\Windows\TEMP\wamo.tmp
C:\Windows\TEMP\Wwkwr.tmp
C:\Windows\TEMP\wqea.tmp
C:\Windows\TEMP\wwqo.tmp
C:\Windows\TEMP\ytau.tmp

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If you cannot use Combofix then let's use avenger:

• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix. or avenger

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!