Malware removal help

I have read and tried everything in the RUN and READ ME and I am still having problems.

I was watching an Msn video and Avira Antivir warned me of two trojans. One is TR/Dropper.Gen and the other is TR.Spy.ZBot.ngy I moved the threats to the quarantine and proceeded to try and run Spy Bot. Spy bot wouldn't run so I knew something was up.

I then followed the Run and Read me guide word for word but it won't let me run any of the removal programs. (Spy bot S&D, Malwarebytes, etc.) I have tried renaming the files but that didn't help either. An Antivir scan comes up empty.

The only thing that I think could have caused this is a program I downloaded from download.com for my computer graphics class.

Please help.

 

I looked for the TDSserv and could not find it.

Also when I tried the MGtools link again, the page said that I needed to log into majorgeeks. But, it won't let me log in. So I can't run that either.

 

I realize that posting in my own thread will only hurt me but, I'd rather have all the current info so I don't waste your time or mine.

Anyway, I got the Mgtools to run. I used IE instead of Firefox and it let me sign in an install it. Here is the zipfile.

 

Thank you for your response. I uninstalled all the wildtangent games.
I did what you said and searched for the TDSSserv.sys and it wasn't there.

 

Ok, I just tried running the scans on all the different users. In safemode and regular. The scans still won't run.

 

Yes avira can run. Here is the log.

 

None, now that I did a factory restore. I just forget it, saved a few important documents and restored it. Before I couldn't run any other scanners and both firefox and IE weren't working. Thank you for your time. I'm sorry we couldn't get rid of it the easy way.