Malware removal help

Discussion in 'Malware Help (A Specialist Will Reply)' started by moonchild1, Jul 4, 2012.

  1. moonchild1

    moonchild1 Private E-2

    Im following the read and run instructions, ive reached step 6 and have downloaded the progams instructed but when trying to disable the user account control im unable to open the UAC settings tab.
    probably because the zero access trojan is preventing me even though im in safemode, it is also preventing me from internet access and has suppressed mylatops ability to recognize its own usb ports and has shut down my mcaffee firewall.

    Any suggestions anyone:confused?
     
    moonchild1, Jul 4, 2012
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    What verion of Windows are you running?

    Do you have the ability to run steps in normal boot mode at all?
     
    chaslang, Jul 4, 2012
    #2

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