Malware removal - logs attached

rlathe · Jun 6, 2009

Can anyone help?

Done all the malware removal, but no progress.
The problem is intermittent seizing of the computer, for just a few seconds, perhaps every 30 seconds. This started in the last week. I did a system restore but this did not fix the problem.

Help please!

rlathe · Jun 6, 2009

Here are the logs, can anyone help?

Intermittent stalling, about 1-2 secs every 30 secs to 1 minute

Help please!

chaslang · Jun 7, 2009

Your problem does not appear to be due to malware. It could just be due to what you have installed on your computer. Contrary to what we stated in our cleaning instructions, you have multiple security programs installed. You have both BitDefender Antivirus 2009 and COMODO Internet Security along with COMODO SafeSurf installed. You should choose which company you wish to use for protection and stick with only one.

You also need to uninstall the below. The second could also be causing you problems.
Java 2 Runtime Environment, SE v1.4.2_03
SpeedBit Video Downloader

Also note the SUPERAntiSpyware broke your Burn4Free software since they consider it to be a problem. Possibly because of the toolbar it installs (was the Speedbit toolbar what Burn4Free installed???).

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Malware removal - logs attached

rlathe Private E-2

rlathe Private E-2

Attached Files:

SASlog.txt

mbamlog.txt

combilog2.txt

MGlogs.zip

chaslang MajorGeeks Admin - Master Malware Expert Staff Member