Malware Removal (need help!!!)

Discussion in 'Malware Help (A Specialist Will Reply)' started by ht2010, Mar 29, 2011.

  1. ht2010

    ht2010 Private E-2

    Alright so I was browsing some websites and then got several alerts with NOD32. I was using outdated java, outdated firefox, and outdated adobe reader (which I have now updated) which may or may not have contributed to this issue.

    However regardless, I followed the removal guide and used MBAM and SAS yesterday to remove malware. MBAM found some things and I removed them (log provided), SAS found nothing - forgot to save the log (will re scan and post). Then today NOD32 popped up again and said these files were suspicious (which were the same files/similar as what popped up yesterday). Regardless I will let the logs speak for themselves as you all know more than I do:

    RR log and MgTools will be otw
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    You need to attach the logs from RootRepeal and MGtools before we can continue.
     
  3. ht2010

    ht2010 Private E-2

    Hi,

    MGlog, as well as RRlog are attached. I greatly appreciate the help.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It looks like the cleaning procedure took care of most of your problems, but we have a little more to do.
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=102868&l=dis&gct=hp
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    After clicking Fix, exit HJT.

    Now we need delete the below files.
    C:\Users\User\AppData\Local\Ivizipabusaxupet.dat
    C:\Users\User\AppData\Local\Ydubeguyoyam.bin

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!

    By the way, your log from SUPERAntiSpyware is automatically saved and it is in the location shown below. It also indicates something was found
    Code:
    "C:\Users\User\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs\"
    Mar 28 2011  1160  "SUPERAntiSpyware Scan Log - 03-28-2011 - 18-16-59.log"
     
  5. ht2010

    ht2010 Private E-2

    Things are working well - no malware alerts. Things seem to be running smoothly, however SAS takes forever (around 5 minutes) to load - I think thats unrelated to malware though. I am still unsure as to how I got these viruses suddenly, I did have a port open maybe it was exploited?

    Posted are the MGtools log as well as that SAS log.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're logs are clean.

    Most likely just from the websites being accessed.




    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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