malware removal (Patti's)

Discussion in 'Malware Help (A Specialist Will Reply)' started by 5Reid5, Aug 3, 2007.

  1. 5Reid5

    5Reid5 Private E-2

    Here is another computer. Again I followed all steps and the attachments are all there. Thanks again.
     

    Attached Files:

  2. 5Reid5

    5Reid5 Private E-2

    Here is the second post with the other attachments.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Other than the removal of these:
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    J2SE Runtime Environment 5.0 Update 10"
    J2SE Runtime Environment 5.0 Update 11"
    J2SE Runtime Environment 5.0 Update 2"
    J2SE Runtime Environment 5.0 Update 6"
    J2SE Runtime Environment 5.0 Update 9"
    Java 2 Runtime Environment Standard Edition v1.3.1_02"
    Java 2 Runtime Environment, SE v1.4.2_03
    Viewpoint Media Player

    Your logs look clean on this one.:)
     
  4. 5Reid5

    5Reid5 Private E-2

    Awesome!! Thanks again. You are the best!! Again, I am going to send you a few more computers.
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Don't forget:
    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    8. If you are running Windows XP or Windows ME, do the below:
    * go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     

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