Malware Removal Problem

I recently updated to the new version of Firefox and have since been having problems. Malware Bytes stops a threat called " survey-smiles.com.
I have run the following programs and can not find any problems:
Malware Bytes, Super Anti Spyware, Hijack This, and Windows Defender.
I do not see anything that looks out of place or not normal.
Anyone who has a suggestion please give me a few minutes of your time to remove this.

 

plodr, thank you for your fast reply!

I will be looking into what you sent me, and as Malwarebytes, it only blocked it from going to the site that would pop up.
I have not added any new addons in the past 6 months, so I will run the steps that you sent me and then look at the registry.
I will let you know more in the next couple of days.
I have to take care of my wife, then work afternoons until 8pm, go home and take care of th ehouse because the wife can't do anything anymore. I am only able to get on the computer after 1am.

 

I was able to download and run Spyhunter5 and it showed several things that needed to be taken care of, except for survey-smiles.com.
Then it wanted me to pay $42 to remove what it found, is that normal?
I am on a fixed income and right now can't afford to pay for it, but I will start saving for it.
I am sort of surprised that my Malware bytes don't work on this problem and yes it is the paid version.
Let me know if I need to purchase the spyhunter5 to remove the issues.

 

Plodr, I re-read what you told me to do and realize that I didn't need to do step 4 with Spyhunter5.
I need to get another computer setup next to this one so I don't make any mistakes when going through the steps.
I hope that I can do it without any problems as it seems the older I get the worse my memory gets.
I will let you know what happens this weekend.
Thanks Tim

 

Plodr,
I have not been able to find the problem in the registry after following the file path from Malware Bytes to locate it.
I have never tried anything like this before and really have no clue what to do at this point.
I will try to copy a log of the registry and post it for you tho help when I can figure that out.
I will try to have it for you in a couple of days.
Do you suggest any program to assist me in this.

 

plodr,

I checked everything and could not find anything that said survey-smiles, but I did find something that says "The Sea App".
I do not know how it got on my computer and I hope to remove it soon also.
Is there anywhere else to check for survey-smiles or could it be part of The Sea App?

Sorry if I sound stupid or dense in my old age, but this has gotten under my skin. I spent hours looking in almost every folder in the registry and only came up with what I found. I know that I don't know all the new problems of today like I did several years ago, but I am trying.
Once again Thank You for your kind help.

 

I have gone through all the other registry places and still don't see anything with the name of "survey-smiles.com" or any with a partial name.
I have deleted "The Sea App" from the registry and will keep looking for any other places for that also.
I will update you in a couple of days if I find anything.
Thank you, Tim

 

I finally had time to go through every item in the registry but had no luck finding anything with the words survey-smiles.com.
I have no idea where to look next or what to do about it and it is driving me crazy trying to find it.
Any more help would be greatly appreciated.
Thanks, Tim

 

Yes they are still going on.

 

I have checked the settings and addons and everything looks good there. I did reset the popup setting and restarted FF.
I will let you know if I still have the problem tomorrow.
Thank you, Tim

 

Since restarting FF and resetting the options I have not had the problem since.
I wonder why things had changed with FF since I have not changed my setting for over a year.
I will keep you updated on this problem and possible fix.
Thanks Tim