malware removal unsuccessful

hello, Im a new user of this site (obviously) I followed instructions on malware removal... I havent finished it yet because 1st: spybot couldnt get rid of a "SpywareBot" thingy, and 2nd: Malwarebytes' Anti-Malware crashed and wont start again. it crashed after a scan which found several bad things. I'm sorry but i cant attach the log because, upon clicking "remove checked items" (or something like that), it crashed and wouldnt re-open. I then opened the task manager and ended it.. but every time i try to reopen it it says that it is already running.
by the way, at the end of the log, it said everything was successfully fixed -this is at the same time the program crashed.. so i dont really believe it.
if someone could help me out there i would really appreciate it. thanks

 

Hi TimW,
yes. I rebooted and did everything else on the list.
after running everything, I rebooted again and managed to reopen Malwerebytes' Anti-Malware. I clicked on the quarantine tab and saw 6 or 7 malware items that had evidently been quarantined, a couple of these were SpywareBot things. so I removed them all. then i ran another scan and nothing showed up. Then I ran SpyBotsd again and nothing showed up.

some other strange things have happened. when I look at My Computer, I'm seeing icons for 2 DVD Drives (F: and G: ) that dont exist, and that havent shown up before. also, before running ComboFix, I wanted to back up some files, but when i tried to burn a DVD, it didnt work and the changed from a DVD-RW Drive to a CD-RW Drive. it thought the blank DVD was a CD and could not burn to it.

Please check out the attached logs.

thanks