Malware removal

You have some temps to remove. And I would like to know if you know what these pertain to:

Code:

C:\WINDOWS\Downloaded Program Files\"
sdcweb~1.dll  Oct  1 2009      439296  "SdcWebSecurity.dll"
sdcweb~1.inf  Oct  1 2009         195  "SdcWebSecurity.inf

Or this:
C:\WINDOWS\system32\subalozo

I believe they should all be removed, but if you can right click the files and check their properties...let me know.

Use windows explorer to find and delete:
C:\Documents and Settings\wes\Local Settings\Temp\7ZS1F42
C:\Documents and Settings\wes\Local Settings\Temp\7ZS2797
C:\Documents and Settings\wes\Local Settings\Temp\7ZS3EDF
C:\Documents and Settings\wes\Local Settings\Temp\7ZS40EA
C:\Documents and Settings\wes\Local Settings\Temp\DIO3.tmp
C:\Documents and Settings\wes\Local Settings\Temp\e4j74C.tmp_dir14061
C:\Documents and Settings\wes\Local Settings\Temp\nsfD.tmp
C:\Documents and Settings\wes\Local Settings\Temp\NSO77.TMP
C:\Documents and Settings\wes\Local Settings\Temp\NSW6E.TMP
C:\Documents and Settings\wes\Local Settings\Temp\Rar$EX00.953
C:\Documents and Settings\wes\Local Settings\Temp\sts5.tmp

Tell me what issues you are having.

 

Let's do this:

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

FCopy::
C:\WINDOWS\$NtServicePackUninstall$\atapi.sys | C:\WINDOWS\system32\dllcache\atapi.sys
C:\WINDOWS\$NtServicePackUninstall$\atapi.sys | C:\WINDOWS\system32\drivers\atapi.sys

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

 

Can you tell me what this is:
C:\sp34200.exe

I want you to go to this file:
C:\WINDOWS\system32\subalozo right click on it and rename it to:
C:\WINDOWS\system32\subalozo.old

I have no idea as to what has happened to your sound. It is possible that it is just coincidental. You may need to post in the hardware forum for this issue. When you go to device manager...are there any x's or ! or ? by any of the devices?