malware removal

Discussion in 'Malware Help (A Specialist Will Reply)' started by zebra, Mar 8, 2013.

  1. zebra

    zebra Private E-2

    hello,
    I am having an issue wherein i cannot log on to windows. i have microsoft security and yesterday it notified me of a virus, i cleaned it and restarted. upon restart it asked for verification of windows, but would not allow it. desperate to do my job, i did a system restore while in safe mode and it let me in but then the virus notification came, asked for restart which i did not do as i knew what would happen. today i returned to work, and as i expected upon booting my computer, it would not log into windows, did another system restore and nothing..
    followed the steps in your forum for malware removal with malwarebytes.. please find attached the log..though it cleaned 6 i still cannot log into windows upon restart...
    Urgent help is needed if possible because it is my work pc and the consequences of not working today are very serious..
    Thanks in advance
     

    Attached Files:

    zebra, Mar 8, 2013
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    So if you got Malware Bytes to run, why could nothing else be run? Did you try? If so what happened?
     
    Kestrel13!, Mar 8, 2013
    #2

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