Malware removed but IE8 32bit and other pgms not working

Hi,

It's my first post and I'm hoping someone can help. I will try to give you as much detail as I can. I am running a Win7 home premium, 64bit OS. The default browser was the 32bit as set by Dell, which had been working fine until recently. I also had Firefox. Both stopped working and I discovered I had a malware issue. I had independently tried a number of steps which I have since discovered were on your "Read & Run" instructions. I have had to use the 64bit IE8 to research to get by.

I had previously run Superantispyware, and Spybot search & destroy, as well as my Avast to try to clean a persistent Mywebsearch malware (and all of the other things such as mywebfriends or some other such junk that came with it) that got put on here by my bf. I reinstalled Java, etc. Reinstalled Flash.... (sigh) I tried to get the 32bit IE8 going myself, still unable to. I disabled my Avast, tried to download Comodo (downloaded fine, but the 64bit won't install). Did install the Outpost Security suite, but never ran it (took 5 attempts to install it). Combo fix is downloaded on my desktop but won't install.

Using a combination of things, I was able to get rid of the malware and now at least my system appears to be clean, but still responds in a weird manner. I have tried twice to install the recommended Windows update that showed up this morning, and it failed both times. Firefox will work, but it is slow or odd in responding (sometimes it won't open). I can't determine what is causing the issues with a variety of the other programs in my "Program Files (x86)" that seem also to have issues now... my default IE still won't run at all.

I will attach what logs I have, however, what they are limited by the issues I'm experiencing. I will include the MGtools log zip, Superantispyware, and the most recent Malwarebytes. If you would be interested in the Spybot S&D info or the Hijackthis, please let me know (or an earlier log file for any of the others??). I will also say that I have inconsistent issues starting any of these diagnostics (they don't always start the first time I try, I have had to try multiple times for the program to start... e.g., Malwarebytes, etc.)

 

Here are the Superantispyware logs for today...

 

The first Malwarebytes log file... (Thanks!)

 

Just an FYI, havingissues with MS Office opening, as well as Windows Media Player.... (hoping that this info will help, rather than make things more confusing) LOL

Thanks for your help!

 

Kestrel,

I still can't get the ccleaner intallation to run. I downloaded the TDSSKiller and unzipped it, however each time I attempt to run as administrator, it stops at ~15% and then an error pops up that states that TDSSKiller has stopped working. Combofix likewise is downloaded but still won't install.

PS: (I just tried all three again and the Combofix popped up a message that the download was corrupt).