malware says: "Installing Windows..."

chavcr · Jul 23, 2006

Hi, i am a Windows XP Pro user. my laptop is infected with malware. it
cant run any programs. my friend says he had the same thing and advised
that i got it from the school server.

the symptom is while starting up, a window will pop saying "Installing
Windows..." as though I installed an update (but I did not). Then another
window will appear, saying the same thing. So there's 2 of them there.
When I click on Cancel on both windows, they make me wait for
minutes and then resume their installing nevertheless. They stay that way
forever!

I cant run any programs. I get the application error message "The application failed to initialize properly (0xc000009a). Click on OK to terminate the operation." If i get lucky, i can access the taskmgr.exe once, and i notice it says 100% cpu usage. there's not even a task out there! i cant run it for da second time.

My friend tells me to go to safe mode and delete something in the registry.
but i couldnt find the ones he enumerated:

Bron-Spizaetus="%Windows%\ShellNew\sempalong.exe"
Tok-Cirrhatus="%UserProfile%\Local Settings\Application Data\smss.exe"
etc..

I guess my friend and i don't have the same kind of attack.
Please help meeee! Thanks in advance!

windows pro xp
pentium m
512 ram
1.7 ghz
60 gig<---i still have 25 gig free!

cris

DavidGP · Jul 23, 2006

Hi

As you can boot into Safe Mode, then run through our guide posted below as most of the steps are run in Safe Mode, apart from a Hijackthis log which does need to be run from Normal Mode to give us the full picture, but running the Malware Cleaning steps outligned may find and remove alot of whats infecting you, enough to hopefully allow you to boot into Normal Mode.

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

Click to expand...

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)

Bitdefender

Panda Scan

HijackThis

.

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malware says: "Installing Windows..."

chavcr Private E-2

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member