Malware - Stops apps from starting

I am not seeing any malware in your logs. You are using an out of date version of MGTools.

As to your flash drives:
For the external Hard Drive and a USB stick.

Insert your flash drive before you begin. Hold down the Shift key when inserting the flash drive until Windows detects it to bypass the autorun feature. This will keep the autorun.inf from executing automatically.

Please have all your removable storage devices ready for disinfection.

Download Flash Disinfector by sUBs and save it to your desktop.

* Double-click Flash_Disinfector.exe to run it.
* Your desktop and icons may disappear. This is normal.
* It will do a cleanup of removable storage devices, and write a protected Autorun.inf file to help prevent re-infection.
* Follow any prompts that may appear.
* The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
* Wait until it has finished scanning and then exit the program.
* There will be no GUI interface or log file produced.
* Reboot your computer when done.

Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder. It will help protect your drives from future infection.

Now please do this online scan:
eSet Online Scan.

Now download the latest version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one. Please run the exe and attach the new C:\MGLogs.zip. Make sure you do the agreement to run HJT.

 

Now download and Run exeHelper

• Please download exeHelper to your desktop.
• Double-click on exeHelper.com to run the fix.
• A black window should pop up, press any key to close once the fix is completed.
• Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Now try to run both SAS and MBAM.

Your MGLogs.zip is corrupted so please try to attach it again.

 

Something is still wrong with the MGLogs.zip. It will not open and the size is wrong. Let's try it again by running the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\MGlogs.zip

 

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!


Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.

• Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
  Vista/Windows 7 users right-click and select Run As Administrator.
• If TDSSKiller does not run, try renaming it.
• To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
• Click the Start Scan button.
• Do not use the computer during the scan
• If the scan completes with nothing found, click Close to exit.
• If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
• Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
• A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_14.17.05_log.txt) will be created and saved to the root directory ( usually Local Disk C ).
• Attach this log to your next message

 

Good, that found the culprit. Tell me what issues you may still be having, if any.

 

Re-run TDDSKiller again and let's see if it finds anything else. Do you have a link to the other forum where this problem is occurring?

 

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:Processes
explorer.exe

:Files
C:\WINDOWS\system32\drivers\vbma180d.sys
C:\WINDOWS\system32\DRIVERS\bcm4sbxp.sys
:Reg
[-HKLM\SYSTEM\ControlSet001\services\bcm4sbxp] 
[-HKLM\SYSTEM\ControlSet002\services\bcm4sbxp] 
[-HKLM\SYSTEM\ControlSet001\services\vbma180d] 
[-HKLM\SYSTEM\ControlSet002\services\vbma180d]
:Commands
[purity]
[ResetHosts]
[createrestorepoint]
[emptytemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach this log file to your next message.

 

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now re-run TDSSKiller. Then attach the below logs:

* C:\Avenger.txt
* TDSSKiller log.

Make sure you tell me how things are working now!

 

Can you now run the C:\MGTools.exe and get me the log ( C:\MGLogs.zip)?

 

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run Ccleaner to clean out only temp files and nothing else!

Now download and install an Anti-virus program!!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\Avenger.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Please attach a new MGLogs.zip.

 

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run Ccleaner to clean out only temp files and nothing else!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\Avenger.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Let's try using Combo. Put it on your desktop but do not run it.

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

Driver::
smxqd
gtqau
datd

File::
C:\hyxdjhwb.txt
C:\rgueg.txt
C:\ryzwcjxl.txt
C:\ypjvpcp.txt
C:\WINDOWS\tnmaeb.txt
C:\WINDOWS\system32\drivers\datd.sys
C:\WINDOWS\system32\drivers\gtqau.sys
C:\WINDOWS\system32\drivers\smxqd.sys
C:\WINDOWS\system32\uqllvcyb.sys
C:\WINDOWS\system32\vbma180d.sys
C:\WINDOWS\system32\zoca.sys

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

 

What happens if you try to manually remove those files? Are you able to do that?

 

Please re-run TDSSKiller and have it cure/fix anything it finds. Attach the new log.

 

This is consistently in your logs:
svchost (\\.\globalroot\Device\svchost.exe\svchost.exe)

We have no methods to remove this, so I am afraid that we will need to do a clean install. I hate to give up, but it is probably the safest thing to do at this point. You can save your personal data and files to a cd. Then you will need to reformat and do a clean install. Make sure that once you are back up and fully protected to scan the cd before transferring the info back to the system.

 

Once you are back up and running, I suggest you follow these suggestions:

How to Protect yourself from malware!

 

Thanks but there is nothing useful there. It is just a question. However, see the very end of the below link which is referenced in our cleaning proceduues

Alternative Scans