Malware/trojan hell.....help

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

Read & RUN ME FIRST Before Asking for Support

 

Re: Trojan.zlob other malware help please

Please remember to stay in one thread. I merged you back to your first thread.

Your MGlogs.zip file is missing a log from HijackThis which should have automatically been run and added to the ZIP file. Did you notice any messages for installing HijackThis and did you allow it to install and run? Also GetRunKeys.bat did not run properly due to something on your PC interferring with it. I will have to give you a different version to use that should work around this issue. I will attach a file to another message and explain what to do.


Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis. Select Do a system scan and save a logfile. This will default to saving the log into the C:\MGtools folder. The name of the log will be hijackthis.log. Attach this log file to your next message so we can continue.

 

Re: Trojan.zlob other malware help please

Download the attached GetRunKeys.zip file into your I:\MGtools folder. Extract the GetRunKey.bat file from the ZIP file into the I:\MGtools folder thus overwriting the current version that is there.

Now run the I:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new I:\MGlogs.zip file that will be created by running this.

 

Based on your log you did not download the attached ZIP file into the C:\MGtools folder as I rquested. Also you did not extract the new GetRunKey.bat file that is in the ZIP file into the MGtools folder. Go back to my previous message and download the attached GetRunKey.zip file and save it into the C:\MGtools folder. Then locate this GetRunKey.zip file and extract the new GetRunKey.bat file from it and make sure you extract it into the C:\MGtools folder. You should notice 1 file in the folder named GetRunKey.bat when you finish. And it should have a file date of 11/23/2007 and a time of 10:05 PM also the file size (seen when you right click on it and select properties) will be 85.781 bytes.

Then you should re-run the C:\MGtools\GetLogs.bat file and attach the new C:\MGlogs.zip file.

If you are having a problem with any of these instructions please tell me where and I will try to clarify.

 

Bingo! That work just like I expected it would.


Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.


Uninstall the below old versions of software:
Java 2 Runtime Environment, SE v1.4.2_03


Also uninstall the CounterSpy trial program now since we are finished with it.

You have too many antispyware blocking tools installed.

• Did you purchase PrevX?
• What about Spyware Doctor?
• What about SuperAntiSpyware?
• What about AVG AntiSpyware?

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: MSVPS System - {31E3F653-ED88-4355-B83E-FB263CD355E3} - I:\WINDOWS\popnetnpr.dll
O3 - Toolbar: (no name) - {9E004C23-5424-4C79-BAFE-C2B3460ECB56} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "I:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "I:\Program Files\QuickTime\QTTask.exe" -atboottime
O21 - SSODL: rmvgor - {F2D2EAD6-0F2E-47B4-AB21-0A525021026C} - I:\WINDOWS\rmvgor.dll
O21 - SSODL: sapnet - {71CF5C72-2E31-4B1D-AF67-51CFFD8643A6} - I:\WINDOWS\sapnet.dll

After clicking Fix, exit HJT.


Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

After reboot, now install the current version of Sun Java from: [URL="

 

Yes it was due to a bug in the vBulletin code. Here is what was supposed to be there. Note you already attached the Avenger log so you don't need to attach it again.


After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.

If you use Firefox browser

• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

Some items I asked you to fix did not get fixed. Possibly this is due to all the antispyware programs you were running getting in the way. Many of them still show in your HijackThis log. Did you uninstall them after getting the logs or before. By the way you should not have uninstall Spybot which I don't see in your logs. As long as you don't let its Teatimer activate (as we state in the READ ME) it is not a realtime blocking tool. Also note that AVG Antispyware will not be a realtime blocking tool after the 15 day trial period unless you purchase it. Thus you will need a realtime antispyware tool.



Shut down Symantec as best as possible before doing the below.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: MSVPS System - {31E3F653-ED88-4355-B83E-FB263CD355E3} - I:\WINDOWS\popnetnpr.dll
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - I:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O3 - Toolbar: (no name) - {9E004C23-5424-4C79-BAFE-C2B3460ECB56} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "I:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "I:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [PrevxOne] "I:\Program Files\Prevx2\PXConsole.exe"
O4 - HKCU\..\Run: [MSMSGS] "I:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] I:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O20 - Winlogon Notify: !SASWinLogon - I:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: rmvgor - {F2D2EAD6-0F2E-47B4-AB21-0A525021026C} - I:\WINDOWS\rmvgor.dll
O21 - SSODL: sapnet - {71CF5C72-2E31-4B1D-AF67-51CFFD8643A6} - I:\WINDOWS\sapnet.dll
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - I:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - I:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - I:\Program Files\Spyware Doctor\swdsvc.exe

After clicking Fix, exit HJT.


Now run avenger.exe by double-clicking on it.

• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

You did not attach a new log from Avenger. Did you do what was requested in message # 13???? It does not look like it based on your logs.

But it does generate a new HJT log. It is just a matter of timing. As in when did you run GetLogs.bat.


Okay I see that you reinstalled Spybot which is good; however, you allowed it to activate Teatimer contrary to what I had said about not using it. Your log is still not clean and Teatimer may get in our way of fixing it.

Now Disable Spybot's TeaTimer

• Run Spybot and click Mode
• Select Advanced Mode.
• Then click Tools and select Resident.
• Now in the right window pane, uncheck TeaTimer.
• Also while this is open, in the left column now select IE Tweaks
• and then in the right pane make sure all the Miscellaneous locks are unchecked.
• Now quit Spybot!

Now make sure you do ALL of the below and attach the new logs that are requested at the end.

Shut down Symantec as best as possible before doing the below.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O21 - SSODL: msmhost - {71D071C2-E7F0-41F1-8ED8-DD3A5F2F20BD} - I:\WINDOWS\msmhost.dll
O21 - SSODL: msmdev - {D605EA43-880A-42FE-838C-B629002CF28A} - I:\WINDOWS\msmdev.dll

After clicking Fix, exit HJT.


Now run avenger.exe by double-clicking on it.

• Check the 'Input script manually' box.
• Click on the magnifying glass icon.
• Copy everything in the Quote box below, and paste it in the box that opens:

• Now click the 'Done' button.
• Click on the traffic light icon and OK the prompt.
• You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

Make sure you tell me how things are working now!

 

You needed it to tell it not to enable Teatimer during the install. My info below tells you have to disable it anyway.

 

Okay now your logs are clean!


If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
    • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!