Malware/Trojans/SLOWcomputer

Discussion in 'Malware Help (A Specialist Will Reply)' started by jessleighj, Apr 5, 2010.

  1. jessleighj

    jessleighj Private E-2

    Yesterday, our computer had lots of pop-ups from some sort of fake virus program called Windows Antivirus (or something like that) and they wouldn't go away. It disabled Internet Explorer and kept us from using it. Then, files stopped working and I had to right click on them and go to start, instead of open, just to get them to work. I used Safari and came on here and followed all steps and now I have my logs that I am attaching. The computer is still running sluggishly and slowly. My cd burner stopped working a long time ago, and the internet too. I am using a wireless stick to connect to the internet. I don't know if those things are connected. Please help!
    Thank you in advance!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your system will remain sluggish until you double the amount of RAM that you have.

    Now, I suggest you read this:
    Warning about Porn, Keygens, Cracks, and other Illegal Software.

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 10"
    J2SE Runtime Environment 5.0 Update 11"
    J2SE Runtime Environment 5.0 Update 6"
    Java 2 Runtime Environment, SE v1.4.2_03

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    Driver::
    SjyPkt
    SpywareCleanerService
    
    File::
    c:\windows\System32\Drivers\SjyPkt.sys
    C:\Documents and Settings\Gregg Stone\Local Settings\Application Data\GbW53PfLB
    C:\Documents and Settings\All Users\Application Data\GbW53PfLB
    C:\WINDOWS\SYSTEM32\507b3a
    
    Folder::
    C:\Documents and Settings\Gregg Stone\Local Settings\Application Data\GbW53PfLB
    C:\Documents and Settings\All Users\Application Data\GbW53PfLB
    C:\WINDOWS\SYSTEM32\507b3a
    c:\program files\Spyware Cleaner
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the prvevious file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now download and install:
    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     

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