Malware- User jaye 2009.09.07

Discussion in 'Malware Help (A Specialist Will Reply)' started by manilka835, Sep 6, 2009.

  1. manilka835

    manilka835 Specialist

    Dr. K.D.J.H. Manilka Jayawardena,
    Medical Officer,
    National Tuberculosis Reference Laboratory (Central Laboratory of NPTCCD),
    Chest Hospital Premises,
    Welisara.
    Sri Lanka.
    Monday, 7th September 2009.​

    Dear MajorGeeks Support Forums,

    ​
    Malware- User jaye 2009.09.07

    The following screen appeared when turning the Computer.

    “intel® Desktop Boards
    1024MB System RAM

    Legacy Keyboard ….…….. Detected
    Legacy Mouse …………… Detected
    USB Legacy……………… Enabled

    Fixed Disk Θ: ST360021A
    [Ultra DMA Mode ATA/100]
    Fixed Disk 1: Hitaehi HDS721616LAT8
    (Ultra DMA Mode ATA/100)
    ATAPI CD-ROM ASUS DRW-1608P
    ATAPI CD-ROM ASUS CD-5520/A

    CMOS/BPNU Checksum Bad
    CMOS Date/Time Not Set

    Press <F4> to Run SETUP”

    The Date was set as 01 January 2002
    The time was set at 00:00:00

    When accessing G mail, the following message appeared:
    “Server connection Failed.
    www.google.com uses an invalid security certificate.
    This certificate is not trusted because the issue certificate has expired. The certificate will not be valid until 28/03/2009 03:50.
    [Error code: sec_error_expired_issuer_certificate]
     This could be a problem with the server’s configuration, or it could be someone trying to impersonate the server.
     If you have connected to the server successfully in the past, the error may be temporary and you can try again later.”
    When accessing Internet banking website, the following message appeared:
    “Server connection Failed.
    www.BOC.web.lk uses an invalid security certificate.
    This certificate is not trusted because the issue certificate has expired. The certificate will not be valid until 05/11/2007 05:30.
    [Error code: sec_error_expired_issuer_certificate]
     This could be a problem with the server’s configuration, or it could be someone trying to impersonate the server.
     If you have connected to the server successfully in the past, the error may be temporary and you can try again later.”

    When accessing Mozilla Firefox website, the following message appeared:
    “Address not found.
    Firefox can’t find the server at search.avg.com.
    The Browser could not find the host server for the provided address.
     Did you make a mistake when typing the Domain? (e.g. ‘ww.mozilla.org’ instead of www.mozilla.org)
     Are you certain this domain address exists? It’s registration may have expired.
     Are you unable to browse other sites? Check your network connection & DNS Server settings.
     Is computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.
    Try again”

    On retrying, the same appeared.
    After running the READ & RUN ME FIRST, I discovered that AVG 8.5 Free Antivirus did not have a firewall. After installing Comodo Personal Firewall, all the problems sorted out.

    I am attaching all the reports generated by READ & RUN ME FIRST. Please see and advice.

    Thanking you.

    All the best,
    Manilka
     

    Attached Files:

    manilka835, Sep 6, 2009
    #1
  2. manilka835

    manilka835 Specialist

    Malware- User jaye 2009.09.07 Part 2

    Edit by chaslang: Two threads merged into one and duplicate message removed. You have posted many threads here and should know by now that all posts for a problem belong in one thread.
     

    Attached Files:

    Last edited by a moderator: Sep 7, 2009
    manilka835, Sep 6, 2009
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. The only thing I see that needs to be removed is this:
    C:\WINDOWS\60BBBA8C42284700993DCCE483775F42.TMP

    If you are still having issues, I suggest you post in the software forum.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
    TimW, Sep 10, 2009
    #3
  4. manilka835

    manilka835 Specialist

    Dr. K.D.J.H. Manilka Jayawardena,
    Medical Officer,
    National Tuberculosis Reference Laboratory (Central Laboratory of NPTCCD),
    Chest Hospital Premises,
    Welisara.
    Sri Lanka.
    Monday, 14th September 2009.​

    Dear TimW
    MajorGeeks Admin - Malware Expert,

    Malware- User jaye 2009.09.07​


    Thank you for your reply.

    C:\WINDOWS\60BBBA8C42284700993DCCE483775F42.TMP was deleted.

    I’ve consulted your software forum and this is Mr.satrow , Staff Sergeant said: “Most of your problems will be solved if you buy and install a new battery for the computer BIOS. Afterwards you press F4 for setup and set the system clock”. I will proceed with the instructions.

    Thank goodness it was not some Malware (Hopefully)!

    Thanking you.​

    All the best,
    Manilka​
    :wave
     
    manilka835, Sep 13, 2009
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are quite welcome.
     
    TimW, Sep 19, 2009
    #5

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