Malware/virus on my pc :(

Discussion in 'Malware Help (A Specialist Will Reply)' started by tragedy176, Jul 4, 2008.

  1. tragedy176

    tragedy176 Private E-2

    Hello, I have been having some massive malware/virus symptoms. My computer was running fine all week, had family down from way up north, then after they leave the thing just went to hell. Mass IE pop ups, some program created over 1500 "fonts" in my windows folder, programs were installing themselves. I ran all programs that were asked to be run, everything is working OK, seems to be alot of programs still in task manager though i've uninstalled all the ones I didn't recognise. If someone could just review my logs that would be amazing!
     

    Attached Files:

  2. tragedy176

    tragedy176 Private E-2

    and runkeys!
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did not want runkeys.txt......we need the C:\MGLogs.zip. :)
     
  4. tragedy176

    tragedy176 Private E-2

    hey sorry about that, here is the requested file
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you haven't already, please disable the guest account in user accounts.

    Please disable all anti-virus and anti-spyware programs while we do the following:

    Run C:\MGtools\analyse.exe by double clicking on it(Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.
    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
  6. tragedy176

    tragedy176 Private E-2

    Everything seems to be running great, you are amazing and i can't thank you enough for the help. One more thing that I noticed was when i was making sure guest account was disabled, there is a limited account called "ASP.NET Machine A..." should I be concerned about it or is it normal?
     

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  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That account is nothing to worry about.

    Your logs look clean.

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
    2. Click START then RUN
    * Now type "%userprofile%\Desktop\cf" /u in the runbox ( or whatever you renamed it to) and click OK.
    * Note: The space between the cf and the /U, it must be there.
    3. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    4. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    5. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    6. After doing the above, you should work thru the below link:
    How to Protect yourself from malware!
     

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