malware virus?

Discussion in 'Malware Help (A Specialist Will Reply)' started by topedge, Apr 16, 2013.

  1. topedge

    topedge Private E-2

    Hi,
    I have XP and was downloading a book from a site and I now have a problem. (That won't happen again). I am attaching the files I have been able to get. I am not able to run malaware as it hangs up then goes to bluescreen. I am not able to enter safe mode. It operates for a period of time before either hanging up or going to a blue screen. I tried hitmanpro but it also runs for a short duration before it kicks out.
    Thanks in advance for your help.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Boot into normal Windows can continue with the below.

    Running MGTools.
     
  3. topedge

    topedge Private E-2

    Thank you for your response. Attached is the log from the MGtools.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. I suggest you post in the software forum for additional assistance.

    However, it is an extremely bad idea to allow all users to have Admin. privileges.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     

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