Malware ?

ste1200 · Sep 5, 2006

Hi, I think I have a virus or Malware. I think I may have got it from downloading a codec. I'm using XP and AOL. I'm running AVG free edition and McAfee. I don't know where to start looking to find it and remove it, can someone help please?

Thanks in advance
Ste

Shadow_Puter_Dude · Sep 5, 2006

Welcome to MajorGeeks.com, please follow the steps below:

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
Click to expand...

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

CounterSpy - ONLY IF you were not able to run Windows Defender

Bitdefender - from step 6

Panda Scan - from step 6

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
Click to expand...

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Malware ?

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