Malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by TheTick, Jan 15, 2009.

  1. TheTick

    TheTick Corporal

    Hello MajorGeek people

    First off you guys rock

    I have been having problems with malware and spyware, and i noticed it when my computer started running slow and in particular internet pages started to run slow i.e. facebook and youtube, and the startup of the system was slow. i had online armour that kept asking me if i could allow programs access to the internet and as a novice security user i clicked yes on all the requests. I have since changed to zone alarm. However may need help on figurring out what to allow access to the net

    Well i have run the malware removal procedure and think i have done it correctly. only you guys can tell me this lol. And i will post the results as attachments.

    I would like to mention a problem i had with combofix. It told me to disable all anti virus, firewalls and malware/spyware scanners, which i did however combo fix kept telling me that AVG was still running, i loaded up combofix 3 times before i finally lost patience and uninstalled AVG. Combofix worked great after that. I hope this wont tarnish the results and your guys work

    I am not sure if you need the system spec but here it is
    Pentinum 2.92Ghz
    512MB RAM
    160GB HD
    128 ATI Graphics card
    Win XP service pack 2

    I am not sure if you need anything else apart from the attachments so i apologise if i have missed anything you need out

    Thanks for reading and helping
     

    Attached Files:

  2. TheTick

    TheTick Corporal

    The final attachment
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Just to be on the safe side, I want to have you use the new version of SUPERAntiSpyware to run an additional scan.
    • Please uninstall your current version (this is necessary).
    • Then download this SUPERAntiSpyware
    • Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
    • After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
    • Now run a new full scan of your system. And attach this new log.
    ComboFix broken your installation of WinPcap. So if you still need WinPcap, you will have to reinstall it.

    Uninstall the below old versions of software:
    Java(TM) 6 Update 6
    Spybot - Search & Destroy 1.4

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  4. TheTick

    TheTick Corporal

    Hi

    I think i have done this correctly tho i did have a problem running comboFix because of AVG was stopping it, i hope this doesnt interfere with the results.

    Here are the attachments you requested

    Again cheers for the help

    Not sure if you needed the SuperAntiSpyware one so i added it anyway
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
      • Delete the C:\combofix folder from combofix (if it exists)
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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