Malware.

Discussion in 'Malware Help (A Specialist Will Reply)' started by xeriren, Sep 23, 2012.

  1. xeriren

    xeriren Private E-2

    Have some sort of malware that is using up my cpu or ram. When I boot up the computer it pop up with a blue screen then reboot so I did the scans on safe mode with networking.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download OTL to your desktop.

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:

    • [RUN][BLACKLIST DLL] HKLM\[...]\Run : asprk ("C:\Windows\System32\rundll32.exe" "C:\Users\Jimmy\AppData\Roaming\asprk.dll",Method_Fini) -> FOUND
      [RUN][SUSP PATH] HKUS\.DEFAULT[...]\Run : axhbnrhrhrmmbbe (C:\ProgramData\axhbnrhr.exe) -> FOUND
      [RUN][SUSP PATH] HKUS\S-1-5-18[...]\Run : axhbnrhrhrmmbbe (C:\ProgramData\axhbnrhr.exe) -> FOUND
      [RUN][BLPATH] HKLM\[...]\RunOnce : 8D56A961-4EDF-4FE5-A143-95EEEA4FF659 (cmd.exe /C start /D "C:\Users\Jimmy\AppData\Local\Temp" /B 8D56A961-4EDF-4FE5-A143-95EEEA4FF659.exe -postboot) -> FOUND
      [HJPOL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
      [HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
      [HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
      [HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
      [HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
      [HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND
      [HJ SMENU] HKCU\[...]\Advanced : Start_TrackProgs (0) -> FOUND
      [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
      [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.

    Now copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Double-click OTL.exe to start the program.

    • Copy and Paste the following code into the Custom Scans/Fixes textbox. Do not include the word Code

    Code:
    :processes
    :killallprocesses
    :files
    C:\Users\Jimmy\AppData\Roaming\asprk.dll
    C:\ProgramData\axhbnrhr.exe
    C:\Users\Jimmy\AppData\Roaming\Microsoft\Windows\Templates\y2n36218g5d257030aru7la23s14p2t801e4qkppw8508nm
    C:\ProgramData\axhbnrhr.exe
    C:\ProgramData\ksrmkdtsxfewnqn
    C:\ProgramData\lixtfgbfhwhdofv
    C:\Windows\Temp\REGBDA2.tmp
    C:\Windows\Temp\REGC771.tmp
    C:\Users\Jimmy\AppData\Local\temp\224kkk290347.exe
    C:\Users\Jimmy\AppData\Local\temp\8D56A961-4EDF-4FE5-A143-95EEEA4FF659.exe
    :commands
    [PURITY]
    [EMPTYTEMP]
    [RESETHOSTS]
    [REBOOT]
    
    
    • Then click the Run Fix button at the top.
    • Click the OK button.
    • OTL may ask to reboot the machine. Please do so if asked.
    • The report should appear in Notepad after the reboot. Just close notepad and attach this log form OTL to your next message.

    Reboot.
    Now re-run RogueKiller and attach the new log.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:

    • C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  3. xeriren

    xeriren Private E-2

    No more Blue screen and reboot on normal start up. Cpu usage went down from 80% to 10%.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks good.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  5. xeriren

    xeriren Private E-2

    Thank you for your time and help. Everything seem to be running normally.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know. Safe surfing. :)
     

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