Malware

Welcome to Majorgeeks!

Please do not post any logs inline. Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments. Also HijackThis must be installed properly.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis
​

• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
  • Bitdefender
  • Panda Scan
  • HijackThis

.

 

You did not empty your Norton AntiVirus\Quarantine as requested in step 0 of the READ ME. Please do that now.

Now download: HSFix.zip

Extract the tool from the ZIP File to a folder you can easily find (preferably in its own folder - like C:\HSFix).

Now please boot to Safe Mode and DoubleClick hsfix.bat to run the tool.

Allow it as long as it takes to run, then Reboot to Normal Windows and look for a log at C:\hslog.txt . Please attach that log now before continuing on to the steps below.


Make sure viewing of hidden files is enabled (per the tutorial).
Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O3 - Toolbar: (no name) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - (no file)
O4 - HKLM\..\Run: [SysTray] c:\Program Files\paytime.exe
O4 - HKLM\..\Run: [Microsoft Windows System] syshost.exe
O4 - HKLM\..\RunServices: [Microsoft Windows System] syshost.exe
O4 - HKCU\..\Run: [Key] C:\DOCUME~1\Rob\LOCALS~1\Temp\1D.tmp
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O20 - Winlogon Notify: cdscsix3 - cdscsix3.dll (file missing)
O20 - Winlogon Notify: directpt - directpt.dll (file missing)
O20 - Winlogon Notify: SensSrv - C:\WINDOWS\SYSTEM32\senssrv.dll
O21 - SSODL: SysTray.Exbr - {6368D1FC-6F5C-4f1b-B164-E67214F678E9} - (no file)

After clicking Fix, exit HJT.
Boot into safe mode and use Windows Explorer to delete:
c:\Program Files\paytime.exe
C:\WINDOWS\system32\directprt.sys
C:\WINDOWS\system32\oleext.dll
C:\WINDOWS\system32\senssrv.dll
C:\WINDOWS\system32\syshost.exe
C:\WINDOWS\system32\cdscsix3.dll
C:\WINDOWS\system32\directpt.dll

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
Now run Ccleaner (installed while running the READ ME FIRST).

Now we need to Reset Web Settings:

1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log.

Make sure you tell me how things are working now.

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

You forgot to attach the C:\hslog.txt file.

 

Okay! It found the hidden file I was worried about and deleted it.

If you are not having any other malware problems, you should work thru the below link:

How to Protect yourself from malware!

 

You're welcome. Surf safely!