Malwarebytes & Avira frozen after finding virus

The only things that stand out are the below startup processes

O4 - HKCU\..\Run: [usdhem] ,_Concat
O4 - HKCU\..\Run: [rynlsf] ,memset_check

Do you have any idea what these are? Based on the way they are named, I expect them to be malware.

 

It did not find anything.

Do not use CCleaner to control startups. It makes use of MSconfig registry keys which is strongly not recommended as those registry keys belong to Microsoft Windows for MSConfig. The do not belong to Piriform or any other company ( like Glary Utilities...etc). Undo this and the run the next fix I will be posting shortly.

 

Uninstall the below software:
Java(TM) 6 Update 23
Viewpoint Media Player

Now install the current version of Sun Java from: Sun Java Runtime Environment


Please download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe and select Run as administrator to run it.
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Files
C:\Windows\tasks\Norton Internet Security - Run Full System Scan - Michele.job
 
:Reg
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"usdhem"=-
"rynlsf"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"HP Software Update"=-
"QuickTime Task"=-
[HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
"HP Software Update"=-
"QuickTime Task"=-
[HKEY_USERS\S-1-5-21-3092425743-2039710276-1654101885-1000\Software\Microsoft\Windows\CurrentVersion\run]
"usdhem"=-
"rynlsf"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{3F2DAD7A-082F-485F-8213-7B7AE5CF2BA2}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{3F2DAD7A-082F-485F-8213-7B7AE5CF2BA2}]
:Commands
[purity]
[EmptyTemp]
[start explorer]

[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• the C:\_OTM\MovedFiles log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

If you find that you still have problems with Firefox being redirected then run the below:

Reset Firefox to Defaults

Let me know your status. If all is good, I will post final instructions.

 

Excellent.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!