Malwayre - Have Completed READ ME FIRST steps

Discussion in 'Malware Help (A Specialist Will Reply)' started by Ophie, Mar 22, 2014.

  1. Ophie

    Ophie Private E-2

    Hi there,

    New laptop. Was having problems with "limited connectivity". In my search to find solution to this issue I clicked on something and got a Malware infection which hijacked all my browsers except Safari. I also had something called optimizer pro. So, I did a system restore (which I now understand is not a solution) and everything seemed to be working fine until yesterday when the infection reappeared. I believe I have completed all the steps in the READ ME FIRST (I was unable to clear the JAVA cache as I have no icon, nor does it exist in program or x86 files). Anyway, because the issue just reappeared despite seeming fine for several days, I'm not confident that I have now resolved the issue. Logs attached. Many thanks for looking.

    View attachment RKreport[0]_S_03212014_232524.txt

    View attachment mbam-log-2014-03-21 (23-33-13).txt

    View attachment TDSSKiller.3.0.0.25_21.03.2014_23.47.20_log.txt

    View attachment HitmanPro_20140322_0005.log

    View attachment MGlogsR.zip .
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Not seeing alot to do:


    Re run Hitman and have it delete:



    Delete this:
    • C:\Program Files (x86)\SearchProtect


    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Explain how things are running.
     
  3. Ophie

    Ophie Private E-2

    Things seem to be working as they should now. Is there any chance that the virus is buried in the restore partition in the event that I need to do another restore is it possible that the whole thing starts again?

    View attachment JRT.txt
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I very much doubt it. We only removed minor junk. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     
  5. Ophie

    Ophie Private E-2

    Thanks so much for all your help. Everything seems to be working great. As always, MUCH appreciated.
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. ;)
     

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