Many Explorer.exe errors

Discussion in 'Malware Help (A Specialist Will Reply)' started by stang80s, Nov 17, 2013.

  1. stang80s

    stang80s Private E-2

    Hello,

    My Secondary computer is running very slow and getting multiple explorer.exe errors. I have ran the recommended programs and upon running tdsskiller had a root kit.boot.cidox.b virus and cured it. I have ran all the programs twice and will include the before and after log of tdsskiller. Thanks
     

    Attached Files:

  2. stang80s

    stang80s Private E-2

    2nd log for TDsskiller
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Similar to your other computer, this PC is also not having malware problems. These logs are also clean other than what TDSSKiller removed ( Rootkit.Boot.Cidox.b ) when first run. It does have one obvious non-malware issue that is likely leading to it being slow and that is the PC specs
    Code:
    Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2793 Mhz 
    Total Physical Memory 1,024.00 MB 
    Available Physical Memory 704.06 MB 
    1) It is an older slower processor type
    2) You need 3 times the amount of memory you have to really run Windows XP SP3 these days but you will still be restricted by the older CPU.


    However, I do recommend that you uninstall the below.

    ShopAtHome.com Helper
     
    Last edited: Nov 18, 2013
  4. stang80s

    stang80s Private E-2

    I will unistall the software as you recommended. Thanks for your help.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Since you are not having malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds