Mass Email Malware?

Discussion in 'Malware Help (A Specialist Will Reply)' started by Jnathan10, Mar 6, 2007.

  1. Jnathan10

    Jnathan10 Private E-2

    I believe I have a mass email type of virus. I run Symantec Antivirus, and after about 40 minutes or so after starting up my computer, I will be spammed with messages from it about how it is scanning emails and how the recipients of said emails were blocking the emails as they were suspected spam. I've tried to follow the directions as best I could, attached below are the 6 logs requests.

    Please Help!
    Jeff
     

    Attached Files:

  2. Jnathan10

    Jnathan10 Private E-2

    Here are the other 3 logs
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 2
    Viewpoint Manager (Remove Only) <-- should have been uninstalled in step 0 of the READ ME
    Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

    Make sure you reboot after uninstalling the above!

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


    Please install HijackThis as requested in step 7 of the READ ME. Download it from our link and use the self extracting installation program. Then rename it as requested.

    Then attach a new log from HJT.

    Also you are way out of date with GetRunKey and ShowNew. You must use the current versions of the programs. Where or when did you download the ones you have. Download the ones from the links in the READ & RUN ME and use them to attach two new logs.

    Was that a complete log from CounterSpy? It does not show much information. It does not even say no problems were found.

    Did you setup the below ProxyServer?
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 61.45.56.24:8100

    Also what are the below two huge files in your root folder for?
    Code:
    "C:\"
    212.tmp       Dec 13 2006  1174360064  "212.tmp"
    e6.tmp        Mar  6 2007   873648128  "E6.tmp"


    Note: In many cases problems like you are describing are not due to a virus. They are typically just due to spammers knowing your IP address. Once you are on one spam list, you will get added to many more. However, let's see what happens after we fix your malware problems.
     
  4. Jnathan10

    Jnathan10 Private E-2

    Here are the new logs, not sure how the proxy got there, it's from quite a while ago, but I removed it. As for the 2 files in the C drive, I have no idea what they are, especially considering I've never even seen the .tmp file extension aside from checking to see if I could find those files after seeing them mentioned. As for the log from Counterspy, that's exactly what was copied and pasted from the scan details page.

    Edit: If it is due to spammers knowing my IP address, and not a virus, how do I stop it aside from contacting my service provider and requesting a change of IP?
     

    Attached Files:

  5. Jnathan10

    Jnathan10 Private E-2

    Oh, and just to make sure, I ran another counterspy scan, this one turned up a cookie from tribalscan or something.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Then delete them if you have not already.

    I'm sorry! I did not mean to say IP address. My mind was thinking one thing and my fingers another. I meant to say they know your email address. The easist solution for that is to change email address and be more careful who you give it to and where you use it. Use another email address like a free Yahoo or MSN account to sign up for things and to buy things on line. Only check these free accounts when you expect something to be in them. Otherwise you can just periodically delete all the spam that may show up in them.

    However let's fix your malware and see what happens.

    First uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders which may be left behind by the uninstall:
    C:\Documents and Settings\Jeff Nathan\Local Settings\Application Data\Sunbelt Software
    C:\Program Files\Sunbelt Software


    Continue by downloading a tool we will need - Pocket KillBox

    Save it to its own folder somewhere that you will be able to locate it later.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,xttjdqd.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O15 - Trusted Zone: *.dollarrevenue.com
    O15 - Trusted Zone: *.imagesrvr.com
    O15 - Trusted Zone: *.media-motor.com
    O15 - Trusted Zone: *.mediatickets.net
    O15 - Trusted Zone: *.adgate.info (HKLM)
    O15 - Trusted Zone: *.adsextend.net (HKLM)
    O15 - Trusted Zone: *.dollarrevenue.com (HKLM)
    O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
    O15 - Trusted Zone: *.imagesrvr.com (HKLM)
    O15 - Trusted Zone: *.matcash.com (HKLM)
    O15 - Trusted Zone: *.media-motor.com (HKLM)
    O15 - Trusted Zone: *.mediatickets.net (HKLM)
    O15 - Trusted Zone: *.snipernet.biz (HKLM)
    O15 - Trusted Zone: *.systemdoctor.com (HKLM)
    O15 - Trusted Zone: *.winantivirus.com (HKLM)
    O20 - AppInit_DLLs:
    O20 - Winlogon Notify: mfctmc - mfctmc.dll (file missing)
    O21 - SSODL: DnlczS - {580FB036-F2A5-1A9C-01E2-F84C759DDAED} - (no file)

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now run Pocket Killbox by doubleclicking on killbox.exe
    • select File, Cleanup, Delete All Backups
    • Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
    • Then after it deletes the files click the Exit (Save Settings) button.
    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\Documents and Settings\Jeff Nathan\Local Settings\Temp\A~NSISu_.exe
    C:\Program Files\Downloads\Anime\Misc\bsplayer141.832.exe
    C:\212.tmp
    C:\E6.tmp
    C:\sstray.exe
    C:\tskmgr.exe
    c:\windows\didduid.ini
    C:\WINDOWS\vxddsk.exe
    C:\WINDOWS\wml.exe
    C:\WINDOWS\bjam.dll
    C:\WINDOWS\mspphe.dll
    C:\WINDOWS\rtiit.dll
    C:\WINDOWS\saiemod.dll
    C:\WINDOWS\system32\lfd32.ini
    C:\WINDOWS\system32\msdtc_32.exe
    C:\WINDOWS\system32\vxddsk.exe
    C:\WINDOWS\system32\wml.exe
    C:\WINDOWS\system32\user_32.dll
    C:\WINDOWS\system32\cdromdrv32.dll
    C:\WINDOWS\system32\MSIXU.DLL
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.
    If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

    If Killbox does not reboot just reboot your PC yourself.

    After reboot locate the below folder and delete if found:
    C:\Program Files\Common Files\{580FB035-0BB0-1033-0721-030304290001}

    Now run Ccleaner!

    Now attach the below new logs and tell me how the above steps went.

    1. GetRunKey
    2. ShowNew
    3. HJT


    Make sure you tell me how things are working now!

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
  7. Jnathan10

    Jnathan10 Private E-2

    The logs are attached below, everything ran fine, the only problem I ran into was I got an error message when running HJT and removing one of the items. I've quoted the error message below. I think we have a miscommunication though, about the email thing... I'm not getting a ton of spam email (well, I am, but it's just going to my bulk mail folder), the problem is that I think my computer is being used to SEND mass emails somehow, and that symantec is catching them on the way in. Now maybe I'm misreading the messages that Symantec is giving me (I'd quote them, but I haven't seen any recently, which is probably a good thing), but I don't know.

    Error message: An unexpected error has occurred at procedure: modBackup_MakeBackup(sItem=O20 - AppInit_DLLs: )
    Error #5 - Invalid procedure call or argument

    Please email me at merijn@spywareinfo.com, reporting the following:
    * What you were trying to fix when the error occurred, if applicable
    * How you can reproduce the error
    * A complete HijackThis scan log, if possible

    Windows version: Windows NT 5.01.2600
    MSIE version: 6.0.2900.2180
    HijackThis version: 1.99.1

    This message has been copied to your clipboard.
    Click OK to continue the rest of the scan.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Quite often spam mail that is sent to you is made to look like it originated as being sent by you. This is just another method of spamming. I'm not saying that is definitely your problem, but quite often it is. I have had many cases where the time frame where the email was supposedly sent and the PC suspected of spamming was not even powered on during the time frame. The problem was incoming spam not outgoing.

    Let me know if you still have problems. Your current logs are clean.
     

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