May have malware - please check Hijack This log...

Discussion in 'Malware Help (A Specialist Will Reply)' started by imwalrus, Mar 24, 2006.

  1. imwalrus

    imwalrus Private E-2

    I suspect a client's computer could have malware. I've run three or four spyware removal programs, and they did find and remove spyware. They're all coming up clean now, but there is still significant and constant thrashing of the hard drive, so I'd like to be sure there's no malware that's hidden from these programs. Here's my Hijack This log - thanks in advance!

    Edit by chaslang: Inline log removed
     
    Last edited by a moderator: Mar 25, 2006
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Please read and follow forum guidelines covered in the sticky threads. Do not post any inline logs and no HijackThis logs are accepted until cleaning procedures are followed.

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments. Also HijackThis must be installed correctly (covered in step 7 of the READ & RUN ME).

    I can tell you that you have a WareOut infection which may be hiding other problems on this PC. You must do the below so we can be sure we locate any other files.

    Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     

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