may help some people

The directions may seem long and complicated but they are really not as bad as first glance makes them seem. Hundreds of PC novices run them without a problem each week.

You have started multiple threads and we have given you the same answer each time. You need to stay in one thread and complete the directions given or we will not be able to help you.

Most people are under the very mistaken misconception that HijackThis is a malware removal tool. It is not! HijackThis is simply a tool that is used to identify browser hijackers and in some cases it will show entries for 'some' malware that is for instance running at startup. All it does is list a few of the thousands of registry keys that exist and it makes no inferences to whether anything being shown is good or bad. HijackThis does not come close to showing all malware that could be hiding on a PC. Anyone who has an infected computer and is relying on HijackThis without the benefit of running other scans such as Spybot, Windows Defender, BitDefender & Panda, CCleaner, etc. are more than likely still infected. In most cases, where there is one virus/trojan there are more. The goal of this forum is to remove all malware, and this cannot be done properly by just seeing a HijackThis log.

Give a starving man a fish and he only goes un-hungry for a day! Teach him to fish and he will never starve again.

So go back to one of your previous threads mentioned below, and complete the steps as requested:

help with removal please

malware and trojan suspected

Installing Sygate will not remove malware! It could mask certain problems from showing but your malware is still there slowing down your PC, making boot up take longer, and wasting system resources. So in reality your actual problems are not fixed. Maybe just the one outward symptom you happened to notice is gone but not all malware tries to let you know it is present. In fact many of them attempt to completely hide. Thus the reason for the steps in the READ & RUN ME.

 

They are not generic steps! The lead you by the hand one step at a time. Just a week ago a 73 year old grandmother ran them and she is not the first person with zero PC experience to run them. You need to just start at the first step and work thru it. Then move to the second step and work thru it. And so on. If you cannot do this, then your alternative is to pay to have someone do what you can do. It just takes of your time. You will learn alot along the way which will help you in the future.

If you can download and run HijackThis and Sygate, you can download and run the other tools!

If you do not get a handle on doing stuff like this, you will find youself always at the PC repair shop paying for someone to help you and they will not do as good a job as the cleaning steps here do.

 

Run step 0!
Skip step 1!
Then run the rest!

That is about as simple as it gets. Otherwise we would just be posting all the same things but just one at a time which we just don't have time to do.

Keyboard problems (and mouse problems too) are rarely related to malware. They are more often than not just problems with the hardware itself or driver related issues.