Mbam problem

redvonmunster · Oct 28, 2008

Hey, I downloaded mbam from this site, it installs just fine but when I try running it, it freezes anywhere from 2 to 4.5 minutes into the scan. I'm at a complete loss as to what to do; I've removed it from my computer and redownloaded and reinstalled and still it freezes.

bjgarrick · Oct 28, 2008

If you can't get it to run, just skip it for the time being and proceed the with remaining steps.

As a reference I will post our initial instructions.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

Notes:

If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

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Mbam problem

redvonmunster Private E-2

bjgarrick MajorGeeks Admin - Malware Expert