McAfee virus scan

Discussion in 'Software' started by lumber12, Feb 27, 2008.

  1. lumber12

    lumber12 Private E-2

    I was reinstalling McAfee and after the download it would not install and gave me this error message "McAfee Integrated Security Platform Installer has encountered a problem and needs to close. We are sorry for the inconvenience."
    I tried a number of patches with McAfee and got the same error. I’m running widows XP and 2 hard drives. The second problem accrued when someone suggested to install it in the 'safe mode" I would not allow me to start in safe mode. The error was "Windows was not registered" I tried to register it and it said it was registered. Confused? Please help
     
  2. lumber12

    lumber12 Private E-2

    I an oprating windows XP with SP2 the operating system was installed when I purchased the computor. I do have a licenced copy of McAfee
     
  3. lumber12

    lumber12 Private E-2

    did you try to reinstall via their website on your McAfee 'Account' page? yes
    - Have you sought any help/received any answers yet from McAfee Live Support?Yes they were not able to help me
    - *What problems/issues, if any, were you having that led you to reinstall
    it?*McAfee said you are not fully protected. I was not able to fix this problem so I contacted them. They had me remove the program using a removal tool they supplied tryed three times with them with no scucess.
     
  4. lumber12

    lumber12 Private E-2

    I can not open the CCleaner It just flashes and shuts off. I tried downloading different versions with the same results.
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did you consider that malware may be causing the problems? If so, Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     
  6. lumber12

    lumber12 Private E-2

    I did not find any malware items from the list located in my add or remove programs. I ran Addaware and it found some items but I still am unable to open CCleaner. It just flashes.
     

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