Memory high and fans hot possible Virus need help!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by Steadygaze, Aug 22, 2015.

  1. Steadygaze

    Steadygaze Private E-2

    Hi all, I am having a problem I have a Dell Vostro 400 Desktop with Windows Vista Basic 32 Bit 3 gigs memory.

    Here is the deal , I have ran scans and such and come up with nothing. Also on IE I cannot even play games on fb or stream the computer, the fan goes off hot and jumps oto a high memory. Firefox constantly freezes and I cannot do anything on that at all. It is the strangest thing.. Please help I need to solve this issue.

    I see I need to run scans and post them first. I Will do that.

    Thanks for any possible help you can give.:)
     
  2. Steadygaze

    Steadygaze Private E-2

    Hi I went to the Read me Run me page and IE will not even let me enter that page when I click on it and I hear a sound like ti wont let me go in there.. Strange.
     
  3. Steadygaze

    Steadygaze Private E-2

    Okay downloaded google and it works to download the links from read me. However the Gtool link shows up as a huge warning in red. I cannot download that it wont let me..
     
  4. Steadygaze

    Steadygaze Private E-2

    MBM is attached to file.
     

    Attached Files:

    • MBM.txt
      File size:
      1.6 KB
      Views:
      3
  5. Steadygaze

    Steadygaze Private E-2

    No threats found with TDSkiller
     
  6. Steadygaze

    Steadygaze Private E-2

    Okay hitmanpro detected all kinds of stuff the log is attached.

    Like I said I cannot download MGtool So this is my last post on the list.

    Thanks for an y help you can offer.
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    This does not sound like a malware problem but let's get all the logs.

    Please see the instructions!! Where you were asked to download MGtools, the below information appeared:
     
  8. Steadygaze

    Steadygaze Private E-2

    Hello if you read my post below. I disabled everything to download MGtools, like instruction said. It still showed a page that is in all red saying warning and won't allow me to download it.
     
  9. Steadygaze

    Steadygaze Private E-2

    Okay used a third browser and got MGtools to work yea!!!!:)
     

    Attached Files:

  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I don't see any such statements in your earlier posts. The instructions that I was referring to that work around issues with Firefox and Chrome are in the Using MGtools link.

    But this all being said, as implied earlier your problems do not appear to be due to malware. Your logs are basically clean. I suggest that you post in the Software Forum for help.



    Since you are not having malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     

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