Messages appearing on startup and shutdown

I currently have three Dimension 2400 models in the house, all running SP3. Just install SP3. MS stopped support for XP SP2 so your computer is unpatched - not a good thing when you are hanging out on the web.

 

I honestly don't know but updating is the thing to do. If after updating, you still have problems, post what is happening.

Two of the Dimensions, I just updated in November and December 2010 to SP3 so I know it works.

 

Forget the popups from the tray. We need to know what is running.
Do you have CCleaner installed? If so, click on Tools then Startup. At the bottom right you will see a button to save a txt file. Save that and attach it to your nest post.

 

I'll have a look at this much later today. I have occupational therapy in an hour (hand problems - no I don't have carpal tunnel even though I spend hours on the computer!).

 

1st item: HKCU:Run updateMgr "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
can be disabled. You do not need Acrobat checking for updates.
If this is not the professional version, then this should be uninstalled and Adobe Reader X installed.

8th item: mimboot is related to MusicMatch jukebox and does not need to be running at startup
http://www.bleepingcomputer.com/startups/mimboot.exe-3157.html

9th item: Groove monitor, disable it
http://www.bleepingcomputer.com/startups/GrooveMonitor.exe-18228.html

10th item: Remote Control, unless your DVD drive came with a remote control and you use it, disable this
http://www.pcpitstop.com/libraries/process/i/PDVDServ.exe.html

11th item: Language.exe
I'd disable this, it is part of Cyberlink DVD. It probably has to do with subtitles.
If you notice a problem with playing a DVD then enable it.

12th item: Symantec PIF alert
from reading about this, disabling this might stop some of the popups from the tray!

13th item, disable Real from checking for updates. I routinely do this on all computers.

14th Quicktime, disable. It doesn't need to load at startup. It will still work when you need anything that requires QT. I routinely also disable this on computers.

Last item: Norton GoBack Do you use this?
It is pretty old.
http://en.wikipedia.org/wiki/GoBack

It might be to your benefit to grab something newer.

 

I don't use Windows Media Player so I can't help you with that.

Open Explorer (Windows, not Internet) and look over the listing in Program Files. The path is C:\Program Files
You are looking for anything like Cyberlink, Roxio, Nero, Sonic. You might have a burning program installed that you never used and is not set up properly.
The Dimension 2400 we own came with Cyberlink Power DVD to play DVDs and Sonic RecordNow to burn CDs. From googling, I think Sonic is now owned by Roxio. That might be what is causing the problem. Note: I've experimented once on that computer and I believe I was able to burn data using XP's built in burn ability. I have not used MWP nor Sonic RecordNow on that computer.

The other two in the house, which belong to a relative only have CD-ROM drives so no burning software was installed from Dell.

I just looked over your startup list again and Recordnow isn't listed so this old program isn't searching for drivers.

After you post what you have, I'll look over the program on ours and see what settings we have.

 

What version of Nero?
I'll see if I can find a guide for settings.

I know on my non-Dell XP computer, Cyberlink keeps wanting to sell me a full fledged version. Since the OEM version does exactly what I need, I've resisted. What version of Cyberlink do you have running so I can dig around and see if there is a way to turn off update notices for it too.

Notes for me concerning the error from the tray http://support.microsoft.com/kb/315345

person with problem, Roxio never installed
key to look for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\UdfReadr

 

Most of the post were notes to myself. I find it easier to do that than write down somewhere and have to search for possibly very useful info.

I think the problem might be old drivers from a recording program. (From searching it didn't need to be Roxio, so maybe removing RecordNow left some remnants).

Do you know how to create a restore point? If so, I want you to create one then do the following steps:
1. Search for the following files

Code:

cdr*.sys

2. If one or both of the following appears
Cdr4_2K.sys
Cdralw2k.sys
I want you to right-click and select Rename. Change the extension sys to old
so you will have Cdr_2K.old and/or Cdralw2k.old
3. Close that box and click on Run then type in regedit and press enter
4. Look for this
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
and in the right pane, if Upper Filters value is present, delete it; if Lower Filters value is present, delete it also.
5. Still in the registry, look for this
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K
if present, click edit then select delete
Look for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf
again click edit then delete
Last, look for HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr
click edit and delete
6. Get out of the registry by clicking File, then exit
7. Reboot the computer and the popup from the tray should no longer appear.

If you do not know how to create a restore point, post and ask for help before you try any of the above steps.

 

To create a restore point: Programs, Accessories, System Tools, System Restore.
Fill in the circle at Create a Restore Point. Then you will have a box to type in a name and press create. When done, close out this window.

To see if it was created: click through to the same System Restore but this time, have the circle at Restore My Computer to an Earlier time.

You will see a March 2011 calendar. All the dates in bold, have a possible restore point. If more than one restore point was created, you will see a list in the right pane. You simply click the time that you want to restore to. You can also click cancel to back put of doing the restore. Any time you want to look at possible restore points, you simply go to Sytem Restore and select Restore My Computer to an Earlier time. You can also press the arrow keys on the calendar to go back one or more months and select a restore point, if any are available. (The dates in bold let you know that at least one restore point is available for that date).

 

Fantastic!