Messenger Service Popup

Hi and Welcome

Deleted your Hijackthis log as it was not run as per our guidlines I will post below, however as you are running only SP1, goto start > run and type services.msc > hit enter or ok scroll down until you see Messenger > right click and choose Properties then click Stop and in the Startup Type dropdown meny choose Disabled.

Then see if your getting popups still ( they look like Windows legitimage alerts dont they? ) if you are getting popups then run the guide I posted below.


Messenger is a network alert in which some spammers and malware peddlers have taken to using to infect non SP2 PCs, as SP2 once installed by default turns off the messenger service.


If you wish to have logs reviewed then please do follow the guide below and attached the requested logs,


Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

• Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
• Make sure you check version numbers and get all updates.
• Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

• After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


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• When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
  • 
    [*]runkeys.txt - the log from GetRunKey.bat
    [*]newfiles.txt - the log from ShowNew.bat
  • CounterSpy - ONLY IF you were not able to run Windows Defender
  • Bitdefender - from step 6
  • Panda Scan - from step 6
  • HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!