MG TOOLS error type 4 question

Ignore McAfee and ignore the Error Message Type 4, just allow MGtools to run all the way thru to the end.

Then if you are still having problems, attach all of the logs that were requested in the READ ME. Also make sure you describe your problems.

 

Re: Is my computer better?

Don't worry! We will tell you when to do this.

• Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
• On the page that opens, scroll down to OESH
• then right click the entry, select Properties and press Stop Service.
• When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
• Click OK until you get back to Windows.

• Next, run C:\MGtools\analyse.exe which is really HijackThis, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
• At the lower right, click on the Config button
• Then click the Misc tools button
• Select Delete an NT Service
• Copy/pasteOffice Source Engine Help into the box that opens, and press OK
• If you receive any error messages just ignore them and continue.
• Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below old Sun Java versions as requested in the READ ME:
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) SE Runtime Environment 6 Update 1

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O23 - Service: OESH (Office Source Engine Help) - Unknown owner - C:\Program.exe (file missing)
After clicking Fix, exit HJT.

Now reboot your PC.

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below log:

• C:\MGlogs.zip

Make sure you tell me how things are working

 

You're welcome.

If you are not having any other malware problems, it is time to do our final steps:

1. Uninstall COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN
   • Now type cf /u in the runbox and click OK.
   • Note: The space between the cf and the /U, it must be there.
2. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
3. If you are running Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
4. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

See if the below works:

1. Click START then RUN
2. Now type or copy and paste the below into the run box to avoid mistakes:
   • C:\Documents and Settings\Administrator\Desktop\cf.exe /u
3. Then click OK.
4. Note: The space between the cf.exe and the /U, it must be there.

Does that work?

 

Sorry about that! I left out some necessary quotes! Use the below. The quotes are required.

"C:\Documents and Settings\Administrator\Desktop\cf.exe" /u


The below would also work since it is really the same thing:

"%userprofile%\Desktop\cf" /u

 

You're welcome.

Do you mean you just need to install the updates? Or do you mean your subscription has expired?

For the first question, yes you always need to stay current.
For the second, it you like McAfee and don't mind paying for it and don't mind how much it slows your system down, then go ahead and get a new subscription. Otherwise looking into the free tools in the How to protect yourself link

 

You're welcome. Surf safely!