MGTools ProcessDLL.exe message

Discussion in 'Malware Help (A Specialist Will Reply)' started by subgeeky, Mar 9, 2008.

  1. subgeeky

    subgeeky Private E-2

    My Windows 2000 Pro had a major spyware problem that bogged down everything. Followed your directions in Jan. 08 and cleared things up a lot, but still had some issues, such as RUNDLL message box on start up.

    So I followed your most recent instrcutions and had another go at it. The SUPERAntiSpyware was useful and the RUNDLL message box no longer pops up. Was able to finish running ComboFix. BUt on running MGTools, had a

    ProcessDll.exe - Common Language Runtime Debugging Service message box, App has generated exception that could not be handled.
    Process id 0x474(1140), Thread id 0x420(1056).

    This is the last line when running MGTools.
    updating: hijackthis.log (92 bytes security) (deflated 67%)

    What should I do next?
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Just attach the 3 requested logs. MGlogs.zip will sill exist even if Processdll.exe did not run properly.
     
  3. subgeeky

    subgeeky Private E-2

    Please see attached MGlogs.zip file.

    I don't recall if this was from normal mode or safe mode. Tried both and had the same problem.

    Thanks
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You forgot to attach the other logs that were requested. I need the ComboFix and SUPERAntiSpyware logs.

    Are the below settings valid?
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.evko.biz
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.evko.biz
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.evko.biz

    O24 - Desktop Component 0: (no name) - http://images.google.com/images?q=t...awire.com/prfiles/2005/06/19/253024/Trick.jpg
    O24 - Desktop Component 1: (no name) - http://images.google.com/images?q=t...et/wp-content/upload/happytreefriends_com.jpg
    O24 - Desktop Component 2: (no name) - http://images.google.com/images?q=t...xbox.com/wallpapers/halo2wallpaper02_1280.jpg




    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {064A2B01-9990-CE44-E82F-E4ABB239B4CA} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [irssyncd] C:\WINNT\system32\irssyncd.exe
    O21 - SSODL: SysTray.Exsl - {6368D5FC-6F5C-4f5b-B164-E67214F67859} - (no file)
    O23 - Service: Microsoft Time server - Unknown owner - C:\WINNT\system32\timesrv.exe (file missing)

    After clicking Fix, exit HJT.

    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    DirLook::
    C:\WINNT\system32\VXSITE
    File::
    C:\WINNT\system32\irssyncd.exe
    C:\Documents and Settings\E\Local Settings\Temp\MAR6.tmp
    C:\Documents and Settings\E\Local Settings\Temp\MAR7.tmp
    C:\Documents and Settings\E\Local Settings\Temp\MAR8.tmp
    C:\Documents and Settings\E\Local Settings\Temp\MAR9.tmp
    C:\Documents and Settings\E\Local Settings\Temp\SSUPDATE.EXE
    C:\Documents and Settings\E\Local Settings\Temp\STS13.tmp
    C:\Documents and Settings\E\Local Settings\Temp\STSD.tmp
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  5. subgeeky

    subgeeky Private E-2

    I followed the all the steps suggested, also removed the settings for R0 and O24 that you questioned whether they're valid as I doubt they are.

    When I run C:\MGtools\GetLogs.bat, the ProcessDLL.exe message box popped up again, this time for

    Process : 0x3b0 (944), Thread : 0x2cc (716).

    Other than this ProcessDLL.exe message, things appear normal.

    Attached are the requested files.
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Do you see the below files on your PC? If so, delete them.
    Code:
    2006-05-23 22:43 0 ----a-w C:\Program Files\xkikup.exe
    2005-01-14 18:27 271 ---h--w C:\Program Files\desktop.ini
    2005-01-14 18:27 21,952 ---h--w C:\Program Files\folder.htt
    I just noticed that you are using an out of date version of MGtools. Please download and use the current version of MGtools.exe and create a new log.

    Question: Did you notice that many files and folders on your PC are dated 1/14/2014? Did you have your clock messed up while installing things in the past?

    You also forgot to tell me how things are working.
     
    Last edited: Mar 21, 2008
  7. subgeeky

    subgeeky Private E-2

    Finally had a chance to get a chance to download the updated MGTools file (hope it's the updated version).

    Have rerun combofix and MGTOols and attached logs.

    Didn't really notice the /14/2014 files. Thought the malware or virus caused the date error. Wasn't aware clock was messed up.

    So, with the exception of the ProcessDLL.exe message popping up when I run MGtools, and the desktop icons takes a while to load up after start up, everything appears to run normally and works fine.

    Thank you very much.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Don't worry about this. We don't need this log anyway since you do not have any infections to worry about.

    Uninstall SUPERAntispyware now since we are finished with it. That may speed up startup. You need to get an antivirus and firewall installed which are an absolute must. They will slow down start up but this is a necessary evil.


    It is time to do our final steps:
    1. Uninstall COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
      • Click START then RUN
      • Now type cf /u in the runbox and click OK.
      • Note: The space between the cf and the /U, it must be there.
    2. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    3. After doing the above, you should work thru the below link:
     
  9. subgeeky

    subgeeky Private E-2

    Thanks to your help in making my computer spyware free. Taking steps to protect it from future infections.
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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