Microsoft Office 2016 32bit Vs. 64bit?

Hi, all. I have an issue with Microsoft Office on my Dell Inspiron 15. Apparently, when they made this computer and preprogrammed Office, they chose 64 bit. Which is fine. But my college offers a free license to Office ProPlus 2016 for the duration of my being a student...But the problem is, the school's download is a 32 bit. Microsoft Office then tells me that it won't allow the download, because "The 32 bit does not get along with the 64 bit version."

I kind of need Office, but it doesn't want to play nice today...

Any help will be greatly appreciated.

~CrankyHydra134

 

Why don't you continue to use the MS Office on your PC?

 

The Dell installation of MS Office is a trial version and he/she would have to pay/subscribe after the trial period is over. His/her college offers FREE MS OFFICE for the duration of him/her being a student but only for the 32-bit version.(??)

 

Then all she needs to do is uninstall the trial of MSO.
While you can have 2 versions of MSO installed (not recommended), it seems they must both be either 32-bit or 64-bit.

 

i started out subscribing and paying every month, but one of my school mates pointed out that the school offers a free license. the tech dept at the school said i had to completely remove office, then reinstall through school. which resulted in the whole ''32 bit and 64 bit don't get along" part....would going through the click to run, and entering my school provided credentials correct it?

~CrankyHydra134

 

Can you post a screenshot of this message?

 

Hi everyone. The last link David left is of the error codes. Microsoft gave me the one on the right, only it said office 2016....i apologize for not responding sooner, these past few days have been crazy.

~CrankyHydra134

 

Uninstall MS Office on your computer and install MS Office you're getting from school.

 

this is the exact message it gives me, everyone. I'm about to try @Eldon 's suggestion. the worst microsoft will do is say im not able to uninstall, right? Haha.

~CrankyHydra134

 

so.....i had to go in the back way and do the uninstalling myself. but thanks to microsoft thinking ahead, i was able to get through fairly quick with the instructions. I figure i'll leave the link below in case anyone needs it if they're also having issues...

https://support.office.microsoft.co...fice-365-4e2904ea-25c8-4544-99ee-17696bb3027b

~CrankyHydra134