Microsoft Visual C++ Error R6002 Floating Point Support Not Loaded

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by dafamily, Mar 22, 2017.

  1. dafamily

    dafamily Private E-2

    Hey guys,

    Whenever I try to run a program I always get this error:

    Microsoft Visual C++ Error

    R6002 floating point support not loaded

    I've done the various Malware checks that were found in the guide here:

    http://forums.majorgeeks.com/index.php?threads/windows-xp-malware-removal-cleaning-procedure.139313/

    But I still get the error and windows explorer runs slow now!!

    I've also attached the logs to see if any of you guys can help me with this error or any other I am having!!

    Thanks for the help!!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to flush your restore points as you have numerous corrupt ones. Otherwise, I am not seeing any malware.

    I suggest you post in the software forum for further assistance.

    If you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    3. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your Windows version in this link: Disable And Enable System Restore
      • For Windows 8 and 8.1 system restore see this link: Win 8 System Restore - How to enable/disable
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    6. After doing the above, you should work thru the below link:
     
  3. dafamily

    dafamily Private E-2

    Ohh, thanks for the info man!! I'll try it and see if my computer works now!!
     

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