Mind of its own

mazama · Nov 5, 2008

System scrolls up and down on its own when viewing web pages or text files.
Have run malware removal procedure to no avail.
Any help or advice is appreciated.
Attached are my logs. Thanks

mazama · Nov 5, 2008

MGtools log

TimW · Nov 6, 2008

Not seeing much in the way of malware....however you need to uninstall:
Ask Toolbar

Also run this: Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

If you are still having issues, you should post in the software forum.

We just need to clean up from the scans:

We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.

If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required

"%userprofile%\Desktop\combofix" /u

Notes: The space between the combofix" and the /u, it must be there.

This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Delete the C:\combofix folder from combofix (if it exists)

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Go to add/remove programs and uninstall HijackThis.

You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip

If you are running Vista, Windows XP or Windows ME, do the below:

Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

Click to expand...

mazama · Nov 6, 2008

Will do. Thanks for your time.

TimW · Nov 7, 2008

You are most welcome.

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Mind of its own

mazama Private E-2

Attached Files:

ComboFix.txt

mbam-log-2008-10-29(17-37-13).txt

SASlog.txt

mazama Private E-2

Attached Files:

MGlogs.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

mazama Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member