Missing Digital Output Device After Installing Realtek

Discussion in 'Hardware' started by Han Solo, Aug 8, 2017.

  1. Han Solo

    Han Solo Private E-2

    I have tried uninstalling and reinstalling realtek but I can't seem to HDMI audio. Realtek driver is 6.0.1.8186 6/14/2017.
     
  2. MaxTurner

    MaxTurner Banned

    What is your exact Operating System?
    What is the brand name and full model number of the device/laptop/desktop?
    This kind of information is crucial when seeking help as shown in the sticky at the top of the hardware forum.
     
  3. Han Solo

    Han Solo Private E-2

    Sorry.
    Graphics Chipset - AMD Radeon R7 200 Series
    Memory Size - 1024 MB
    Memory Type - GDDR5
    Core Clock - 950 MHz
    Windows Version - Windows 7 (Service Pack 1) (64 bit)
    System Memory - 16 GB
    CPU Type - Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
     
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    As Max asked "What is the brand name and full model number of the device/laptop/desktop?"
     
  5. Han Solo

    Han Solo Private E-2

    I built the desktop it has
    Motherboard
    ASRock Z77 Extreme4 (CPUSocket)
    CPU
    Intel Core i5 3570K @ 3.40GHz
    Ivy Bridge 22nm Technology
    RAM
    16.0GB Dual-Channel DDR3 @ 799MHz (11-11-11-28)
    Graphics
    DELL M770 (1280x1024@60Hz)
    Intel HD Graphics 4000 (ASRock)
    1024MB ATI AMD Radeon R7 200 Series (Sapphire/PCPartner)
    CrossFire Disabled
     
  6. Eldon

    Eldon Major Geek Extraordinaire

  7. Han Solo

    Han Solo Private E-2

    I installed realtek driver 6.0.1.8186 dated 6/14/2017. In the past I have upgraded realtek drivers with no problem with HDMI audio via the graphic card. I don't wish to load the audio driver that you provided because if I do going back to a newer realtek driver will be a pain. I had a difficult time installing the realtek 6.0.1.8186.
     
  8. Eldon

    Eldon Major Geek Extraordinaire

  9. Han Solo

    Han Solo Private E-2

    I already installed the AMD driver.
     
  10. Eldon

    Eldon Major Geek Extraordinaire

    The link in post #8 is for all the latest drivers for your graphics card.
    It's a whopping 487 MB.
    There are no other official drivers for that card.
     
  11. Han Solo

    Han Solo Private E-2

    The way I understand this is that AMD Graphic card drivers had audio drivers under the catalyst type. But they stopped including audio drivers under the newer ones which are now crimson. Some are complaining that the new drivers are making the old AMD audio drivers disappear that were installed using the catalyst drivers. So without those drivers one has to rely on realtek or intel audio drivers etc. When I hook up my PC to an LCD I get no audio via the AMD graphic card because there is something wrong with realtek (I think). I can however get video and audio on an LCD if I connect directly to the motherboard which will then be using the Intel drivers. Another thing I noticed is that I don't get the realtek audio manager icon anymore.
     
  12. Eldon

    Eldon Major Geek Extraordinaire

  13. Han Solo

    Han Solo Private E-2

    Also using hardware identity v2.1.1 I get a PCI device with no driver installed with error code 0. When I use windows device manager everything seems to be OK.
     

    Attached Files:

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  14. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

  15. Han Solo

    Han Solo Private E-2

    Problem solved I installed snail driver and it installed 5 drivers my desktop needed. Among them was the AMD audio bus driver and the AMD High Definition audio device driver. I was using Driver Booster 4.5 and it couldn't help with that. Would anyone know how to get a log of the drivers installed by snail driver lite?
     
  16. Eldon

    Eldon Major Geek Extraordinaire

    Don't know if the software has that option. You can send the publisher an email.
    snailsuite@gmail.com
     

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