Modem Trouble

Discussion in 'Hardware' started by Hamett011, Sep 21, 2007.

  1. Hamett011

    Hamett011 Private E-2

    I have An arris Modem that normally connects to my computer through ethernet. But i just got my 2nd computer in a different room and my wireless router connects through ether net also and there is no room to connect it. The modem has a space to connect it to the computer from USB I tried, all the right lights came on the modem but when i tried the internet i got page cannot be displayed. Any suggestions on how to get this to work?
     
  2. tunered

    tunered MajorGeek

    Your modem has to connect to the wireless router first, then hardwire your first pc from the wireless router, the second pc will work off of the wireless. ed
     
  3. Hamett011

    Hamett011 Private E-2

    When i connect the modem to my computer through usb it wont assign a network adress so i cant connect to the internet i have to make the connection work first before worrying about the router
     
  4. Hamett011

    Hamett011 Private E-2

    I dont know how to fix this to make my connection work
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sounds like you need to contact your ISP and get the address for the modem.
     
  6. Hamett011

    Hamett011 Private E-2

    i tried to repair the connection it said it couldnt renew the ip adress
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    start / run / type "cmd" without qoutes....in the dos box type:
    ipconfig /all

    post it.
     
  8. Hamett011

    Hamett011 Private E-2

    connection-specific DNS Suffix.: hsd1.oh.comcast.net.
    Description......... : SMC EZ Card 10/100 PCI <SMC1211TX>
    Physical Address........ : 00-10-B5-9C-FB-ED
    Dhcp Enabled....... : Yes
    Autoconfigurations enabled........ : Yes
    Ip Address....... : 24.131.70.224
    Subnet Mask......... : 255.255.252.0
    Default Gateway......... : 24.131.68.1
    DHCP Server.......... : 68.87.75.10
    DNS Servers.......... : 68.87.75.194
    68.87.64.146
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try manually setting your ip address to :
    24.131.68.2
     
  10. Hamett011

    Hamett011 Private E-2

    how do I go about doing this the last time I had to do this was 4 years ago when i first set up my wireless
     
  11. Hamett011

    Hamett011 Private E-2

    what do i set my subnet mask to the default one it alredy was?
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Open my network places / view connections / right click local connection / properties / click on tcp/ip and then properties ...check use the following IP address:
    IP - > 24.131.68.2
    Subnet ->255.255.252.0
    Gateway ->24.131.68.1
     
  13. Hamett011

    Hamett011 Private E-2

    its connected and everything now but when i try to use it i get page cannot be displayed still
     
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you hooked directly to the modem? If not do so but reset it to auto detect first.
    Recycle all ....turn off modem turn off computer ...turn modem back on and then computer.
     
  15. Hamett011

    Hamett011 Private E-2

    connected directly to the modem resert the modem did everything still aint workin
     
  16. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Call your ISP
     
  17. Hamett011

    Hamett011 Private E-2

    i went to circuit city bought a hub connected everything to it i can get on teh internet now but when i go to set up my wirless it says it can detect my router. Now what?
     
  18. Colemanguy

    Colemanguy MajorGeek

    You can't use both the enet and usb on 95% of modems, your connection needs to go, ethernet from modem to wireless router internet port on wireless router, then wireles or ethernet to pcs. Bam
     
  19. Hamett011

    Hamett011 Private E-2

    right now i have it hooked up like this ethernet from computer to hub, ethernet from modem to hub, ethernet from router to hub, i can get on the internet on the main computer connect to the wirless singnal on 2nd but nothing when i try to get online on the 2nd and on the config. software it cant find the router connected on the main computer
     
  20. Colemanguy

    Colemanguy MajorGeek

    listen to my setup please, ethernet from modem to router, router to pcs, not a modem, Unless your router has no ethernet ports. Then post back.
     
  21. Hamett011

    Hamett011 Private E-2

    Everythings fixed thanks for your help.:wave
     
  22. Colemanguy

    Colemanguy MajorGeek

    Your welcome.
     

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