Mom Duped By Scam

Discussion in 'Malware Help (A Specialist Will Reply)' started by rafurnace, Aug 11, 2018.

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  1. rafurnace

    rafurnace Private E-2

    My elderly mother was recently duped by scammers. They convinced her to install LMI_Rescue.exe to allow them unlimited access to her PC. When I found out, I rushed over and disconnected her modem. Then, I stopped/disabled the LMI process. Unfortunately, I don't know what malware, rootkits, viruses, etc. they may have installed before I was able to control the situation. I have meticulously followed your READ ME FIRST thread and attached the logs. Please review, and let me know if I need to take any additional steps to button up her PC. Thanks in advance for your assistance!
     

    Attached Files:

    rafurnace, Aug 11, 2018
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please remove what Hitman found. Otherwise, your logs look good.

    Reboot after doing Hitman and let me know how things are.
     
    TimW, Aug 11, 2018
    #2
  3. rafurnace

    rafurnace Private E-2

    Seems to be working without issues. Thank you for your help and direction!
     
    rafurnace, Aug 12, 2018
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No problem. Safe surfing. :)
     
    TimW, Aug 13, 2018
    #4

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