Monitor goes to sleep after Splash screen (x64)

Discussion in 'Software' started by HJackson, Jul 25, 2012.

  1. HJackson

    HJackson Private E-2

    I've spent the last 5 days trying to fix this, and I almost reached my wit's end.
    This started with me stupidly downloading a file that ended up holding a desktop.ini virus. Once I realized that, I ran a virus scan and deleted what I found, which was (from what I remember) the Desktop virus.

    Microsoft Security then popped up and stated I needed a restart. I then restarted.
    From that point, after the windows splash screen, the screen would go to sleep, while the computer ran. With no input changing that fact. I tried safe boot, AtiPcie.sys caused safe boot to crash.

    I then downloaded a virus scanner, cannot remember the name right now, that used a linux base. It took around a day to scan and didn't change anything, said Steam games were viruses and found the Desktop.ini virus but wouldn't let me do anything.

    I then downloaded Ubuntu onto a flash drive. It lets me go through my Hard drive and access all of the files I would normally do with Win 7. I then ran Avast through Ubuntu and after almost a day of waiting. It let me delete the Desktop.ini virus.

    I moved atipcie.sys to my Ubuntu desktop and now ClassPnp.sys causes the crash.

    I made a recovery disk from a friend's laptop. At first it wouldn't fix start up, through about a day of trouble shooting it ran, and now I get bootloops. Constantly. It will not let me revert to an older version, because it cannot find the Desktop.ini file. I used sfc/scannow and did the memory scan from the advanced repair menu.

    I have tried removing my video card and using the motherboards graphics. Which fixed nothing. I've tried changing the hard drive type from IDE to AHCI and a few others as some have said online, that did nothing, positive or negative. I have tried other monitors and cables. I have tried running with Low Res mode.

    To give a summarized version.
    >Desktop.ini virus
    >No video input after Splash screen
    >When I remove AtiPcie.sys I get Bootloops due to ClassPnp.sys
    >Can't use Safe Mode due to AtiPcie.sys (and if AtiPcie.sys is removed, ClassPnp.sys)
    >Using Ubuntu from a flash drive
    >Virus scans and Start-up repair do nothing.

    I appreciate any help that can be given, this has been a real pain to go through.
    Thank you for your help.
     
  2. _nullptr

    _nullptr Major Geeky Geek Geek

    It sounds like you may still have an infected services.exe file. Follow the directions in this post for running the Farbar Recovery tool and post the log in the Malware Removal forum.

    Once you get the all clear there, if any issues remain, come back to this forum. :)
     
  3. HJackson

    HJackson Private E-2

    Well I'm back haha. A new problem has come up. I'm booting to desktop now, but every time i run a 32 bit program I get the message "The subsystem needed to support the image type is not present." I get it with every 32 bit program. Only a few programs open (Zune, Lightroom and a few others which are installed to Program Files, instead of Programs Files(x86).
     
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Run sfc /scannow
    then reboot and run chdsk.
     
  5. HJackson

    HJackson Private E-2

    Done, it didn't find any problems.
     
  6. HJackson

    HJackson Private E-2

    Last edited: Jul 31, 2012

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