More problems

You need to complete the rest of the procedure and attach the other requested logs!

• CounterSpy
• AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
• runkeys.txt - the log from GetRunKey.bat
• newfiles.txt - the log from ShowNew.bat

Also note, that is not the correct way to get a Bitdefender log! It should be an HTML file that is just renamed to have a .txt extension. Don't worry about it now though, I don't need a new one.

No you don't need to buy anything and yes it is true that you should ignore cookies.

Why are you using MSconfig? This is one of the many reasons we specify that MSconfig should not be used.

After we get the rest of the logs, we will see what we need to do to fix whatever you are mentioning.

You actually have quite a few malware problems! In addition to the above mention logs, you need to run the below.

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Attach this log to your next reply

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

 

I repeat! Stop using MSconfig! Attach logs from GetRunKey and HijackThis after MSconfig has been set to Normal Startup mode. You are getting "popups" because of the fact that you started using MSconfig to begin with and then uninstall or removed applications thus making it impossible for the applications to properly cleanup and thus leaving things in your MSconfig queue. Stop using it so we can fix the problems! This is requested multiple times in the READ ME.

You also need to attach the log from either CounterSPy or AVG Antispyware.

Note: GetRunKey has a newer version then you have now!

 

Not true!!!! It has always been in the READ & RUN ME bit previously was only mentioned in the section the HijackThis link was to be clicked. Now it is in step 0 of the READ ME and in the HijackThis link too.

Also not really true. There are dozens of tools for controlling startups and quite a few antispyware programs also have that built-in to them too.

Also not true. The below are from you runkeys.txt log obtained and posted on Dec 27th.

Code:

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"MSConfig"="D:\\WINDOWS\\PCHealth\\HelpCtr\\Binaries\\MSConfig.exe /auto"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state]
"system.ini"=dword:00000000
"win.ini"=dword:00000000
"bootini"=dword:00000002
"services"=dword:00000000
"startup"=dword:00000000

The first Run item shows that MSconfig was being run at startup. The second item where bootini is set to dword 000000002 also indicates that you were not in Normal Startup which is what we ask you to be in. NOW your current log shows that you are in Normal Startup because both of the above have been corrected.

It does not have to come up! Once you tell it not to warn me anymore, it no longer does. That is why the READ ME says run MSconfig and make sure Normal Startup is selected.

As stated above, it was alwasy part of the instructions since I first got the READ & RUN ME and HijackThis instructions created more than 2.5 years ago.

It is also important to always work from the online version of the READ & RUN ME before posting here. It changes frequently and tools are constantly updated too.

 

NOTE: You are way out of date with your Windows updates. You need to get updated as soon as we remove all malware.

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 5
Mozilla Firefox (1.0.7)
Outerinfo <-- should have been uninstalled in step 0 of the READ ME

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Then install the current version of FireFox from: Mozilla Firefox

Continue by downloading a tool we will need - Pocket KillBox

Save it to its own folder somewhere that you will be able to locate it later.

Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.

D:\Program Files\?dobe\m?config.exe
D:\PROGRA~1\SEMBLY~1\winspool.exe

After killing all the above processes, click Back.
Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {BAA25C21-E5BB-9219-E84E-EA6C541E09BE} - D:\WINDOWS\System32\buno.dll
O2 - BHO: (no name) - {BAA25C21-E5BB-9219-E84E-EA6C541E09BE} - D:\WINDOWS\System32\buno.dll
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 D:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [Microsoft Windows Update] scvvhost.exe
O4 - HKCU\..\Run: [Vchned] D:\Program Files\?dobe\m?config.exe
O4 - HKCU\..\Run: [Swaa] "D:\PROGRA~1\SEMBLY~1\winspool.exe" -vt ndrv
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Alpy] D:\Program Files\Common Files\??crosoft\??erinit.exe
O21 - SSODL: yLrmPDMPzFv - {13310B0C-B99B-A1A6-0559-27D8532E8858} - D:\WINDOWS\System32\chbdrb.dll (file missing)

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\from old computer\My Downloads\Dope Wars\DW22.EXE
D:\Program Files\Common Files\{3C8511CB-086A-1033-0719-041112050001}\Uninst.exe
D:\Program Files\Mozilla Firefox\chrome\m3ffxtbr.manifest
D:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll
D:\Program Files\àdobe\m?config.exe
D:\Program Files\SEMBLY~1\winspool.exe
D:\Program Files\Common Files\??crosoft\??erinit.exe
D:\Program Files\MYWEBS~1\bar\1.bin\MWSBAR.DLL
D:\WINDOWS\System32\buno.dll
C:\Windows\System32\scvvhost.exe
D:\WINDOWS\System32\chbdrb.dll
D:\WINDOWS\system32\wtssvit.exe

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folders and delete if found:
D:\Program Files\Common Files\{3C8511CB-086A-1033-0719-041112050001}
D:\Program Files\Common Files\{BC8511CB-086A-1033-0719-041112050001}
D:\Program Files\Common Files\mqkw
D:\Program Files\MYWEBS~1
D:\Program Files\Outerinfo
D:\Documents and Settings\Scott Waterman.HOMECOMPUTER\Application Data\FunWebProducts

Also please delete the below folders? Note that the Questionmarks represent unprintable characters that were found during the scans, but they may appear to you as normal characters when you locate them using Windows Explorer. I will add comments in RED next to each item. Note the date of the folders which will help you to locate them:

Code:

"D:\Documents and Settings\Scott Waterman.HOMECOMPUTER\Application Data\"
SEMBLY~1      Dec 26 2006              "??sembly"   [B][COLOR=red]<-- may look like Symbols[/COLOR][/B]
 
"D:\Program Files\"
àDOBE         Dec 10 2006              "àdobe"      [B][COLOR=red]<-- may look like adobe[/COLOR][/B]
MBOLS~1       Dec 25 2006              "??mbols"    [B][COLOR=red]<-- may look like Symbols[/COLOR][/B]
 
"D:\Program Files\Common Files\"
MBOLS~1       Nov 21 2006              "??mbols"    [B][COLOR=red]<-- may look like Symbols[/COLOR][/B]
[/color][/b]

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now! Tell me which popups warnings you are still seeing. These are probably due to the fact that you changed your PC hardware to boot from drive D and the drivers for your video card are not being found anymore or you may have changed video cards and don't even need them anymore. You tell me.


Non-malware question:

How are you getting the below to run on Win XP?
Command & Conquer Red Alert 2
Command && Conquer Red Alert 2 - Yuri's Revenge

My son wants to play some of his old games on his new WinXP system! I cannot be bothered with games myself. Are you using compatibility mode or are there patches for the games?

 

The Qoobox folder was from running Combofix earlier. These strange folder names are part of PurityScan and that was also part of what ComboFix was used for. We would have cleaned it up in my final steps (as you will see).

Yes! That was my point. You need to put your drivers back where they belong. This was not due to malware.

Yes HijackThis can be used to fix this:
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"

However the O23 line

may or may not go away. Give it a try with just HJT and let me know. Sometimes other steps are required to remove services.

Give this one a try: Startup CPL But if you never want them to load (you have to determine this) you can just permanently stop the from loading using HJT to remove the startup entry.

Thanks for the info!



Uninstall the CounterSpy trial software now!

Your logs are clean! If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
8. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!