Mouse and Keyboard Not Working

I done a scan today with superantispyware and malwarebytes removing some bugs I had picked up then rebooted my laptop.

Once the laptop got to the login screen for typing my password the onboard keyboard and touchpad mouse have stopped working. So I rebooted and I noticed the buttons are working with the F8 option on bootup just when it gets to the login screen it doesnt

I plugged in an external mouse and keyboard which are working fine, so I downloaded the drivers for onboard keyboard and mouse and it says there is a problem installing them and they have the yellow warning icon next to them in device manager.

Any suggestions on what to do?

It's a Toshiba Satellite L350-235

 

I would delete them both frm device manager and reboot the system. Windows will rediscover the devices and load the drivers. If it can't find the drivers, it will ask for the location of the driver. You can then point it to where you downloaded the files to.

 

yeh I was in device manager and uninstalled and then search for new hardware and it displayed both of them after the laptop installed the drivers itself but with two yellow error icons next to them with the message

"The drivers for this device are not installed (code 28)
The operation requires an interactive window station"

 

Hi my friend , you can follow this :wave

Start - Run type this mmc devmgmt.msc - Ok - right click to yellow device - Properties - Details - scroll down the arrow finding Hardware ids - there is a code in the box , we need it ( select all - copy - paste ) the code here

 

falconattack - the full thing says -

"The drivers for this device are not installed (code 28)
The operation requires an interactive window station"

 

Follow my preview message , what is your OS ? What is your model ? At the bottom of the laptop there is a sticker :wave

http://www.hplaptoprepair.co.uk/acatalog/Toshiba_model_number.JPG