Mouse problem

Hi!

I have a problem with the mouse I'm using.

Whenever I plug it in, the computer doesn't always detect it. And when it does, the Firefox browser acts weird. I can't click tabs even when the mouse is working responds when I move it around. I try using the laptop mouse to click tabs, and it doesn't work either! The cursor does move wherever I direct it, but left and right clicking won't work with either the external mouse of the laptop mouse. I can't also click the tools in the browser like FILE, EDIT, VIEW, etc. This doesn't happen with just the browser. Just about anything I click doesn't respond. Excel and word files, folders... I have to wait for a few minutes, and they start to respond to the clicks. But after a few seconds they don't again.

I thought maybe the Genius mouse I was using (which I just bought!) was defective. So I tried using a different mouse (older), but the same things happened.

I did a full system scan with Avira Free Edition, and it did detected a couple of things. I already deleted them from the system. But the mouse was still not acting right.

HOWEVER, this morning, I had the older mouse plugged in before I turned the laptop on. And everything worked fine with the old mouse. Then I thought, maybe since the antivirus detected and removed some meanies the newer Genius mouse would work fine, too. So I plugged that in... and everything started acting up again! I plugged the older mouse back in but it wouldn't work well any longer.

I'm really sorry for the long-winded explanation. I guess what I'm asking is if a mouse could bring in a virus or something? Because the browsers and stuff only start to act weird after I plug in that new Genius mouse.

I hope someone can shed some light into this mystery. :confused

 

Hi

Relax, it's not a virus brought in by a mouse. Packaged hardware, especially peripherals (i.e. mouse, keyboard, webcam, etc.) don't have viruses on them.

However, it could be that the drivers for your Genius mouse didn't install correctly, or you don't have the latest drivers for your mouse. Go into your Device Manager (if using Windows Vista or Windows 7, right click Computer, select Properties, Device Manager is a link at the top left), expand Universal Serial Bus controllers (bottom), and see if there are yellow marks. If so, right click the item and select Update Driver. Then, reboot.

If that doesn't fix it, do the same thing, except instead of Update, select Uninstall (on the yellow marked one(s)), then reboot and let Windows install the driver once again.

If both of those don't work, you can try going to the mouse manufacturer's website and downloading the latest drivers for it directly from them. However, in my experience, Windows update and driver management is usually BETTER than going to the manufacturer's website somehow.

 

Hi!

I went to Device Manager, then Universal Serial Bus Controllers, but there were no yellow marks at all.

I downloaded something off the Genius site, but I'm not sure if it really was a driver... My mouse model is NetScroll 311.

In case you need it, this is the information on my computer:
Dell Inspiron MXC061
Genuine Intel(R) CPU
T2300 @ 1.66GHz
1.66 GHz, 0.00 GB of RAM
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 3

 

Scroll down to netscroll 311:

http://www.geniusnet.com/geniusOnli...97&_pageLabel=supportPage&test=portlet-action