Mousepointer freezes randomly

Welcome to Major Geeks!

We did not ask for HijackThis log ( especially from a version that has not been used in 4 or 5 years ) and really do not need one as they are not really of much use these days. We did ask for logs from TDSSKiller and MGtools though and do need those to properly check your PC for malware.

What makes you think it is a malware problem rather than a Windows problem?

 

Yes but the instructions state not to. See the below sticky/pinned thread

Forum Rules and Guidelines

Did you run JRT before or after running MGtools? Also before or after running Hitman Pro?

Attach the log from JRT. Also rerun a scan with Hitman Pro and attach the new log.

Per your logs, you did not disable UAC as requested. You must disable UAC and reboot after disabling for it to take effect. Also leave it disabled until we are finished.

Also do the below.


Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

 

I don't know for sure what your problem even is but it does not appear to have anything to do with malware. You really only had minor adware/junkware. You problem may be related to what you are running and what things you have done in the past. Perhaps running performance enhancement tools, registry cleaning tools....etc. All not recommended and typically they lead to problems in the long run.

It should not be necessary to reinstall just because you have not reinstalled in 2 yrs. I have a PC with WinXP that runs perfectly fine and it has been running since the day Win XP first came out. And the PC, I'm typing on right now has been running Vista since it first came out and it also runs perfectly fine. I have never needed to run any performance enhancing programs, registry cleaner...etc. Anything that you really need to do can be done manually. The only cleaning sometimes needed is to run a disk cleaner to remove junk temporary files. And perhaps a disk defrag once in awhile if you do lots of installing/uninstalling or create lots of large files and deleting of them.

You can try posting in the Software Forum. I recommend that you first check to see if your mouse pointer problem occurs in safe boot mode. If not, if may be related to a driver or software you load in normal mode but not safe mode.


Since you are not having malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Again I recommend testing in safe boot mode just to see what happens. It would be useful info to add to a post if you decide to post in the Software Forum.